3DTV Play activation error
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well, I recently bought the 3DTV Play software, which I'm finding problems activating. when I put the cd-key, the software displays a message "server unavailable, please try again later.". I've tried disabling my firewall, but the problem persists ... Any ideas?
well, I recently bought the 3DTV Play software, which I'm finding problems activating. when I put the cd-key, the software displays a message "server unavailable, please try again later.".

I've tried disabling my firewall, but the problem persists ...

Any ideas?

#1
Posted 01/09/2015 09:36 PM   
Hmm, haven't heard of that problem before. Make sure you have the 3D Vision portion of the drivers installed. NVidia Customer Care @ 800-797-6530 [quote="KaraTaiko"]Im detailing my experience with this: 05/06/2013 : Called Online technical support @ 866-540-1140 ==> Referred to NVidia Customer Care @ 800-797-6530 Called Customer Care @ 800-797-6530 ==> Nice lady answers, I tell her what my order number, Serial Number, name, email, phone number. She says she needs to call me back in 5 minutes to conference Software Support. We hang up. She calls back in 5 minutes. On hold for awhile playing a funky and hypnotic soothing song loop over and over.. about 10 minutes goes by and she comes back online apologizing for the wait, asking me to check my email for activation. I check, the key is the same as before. I try the key and it works. Issue is closed. Customer is happy![/quote] https://forums.geforce.com/default/topic/527809/3d-vision/3dtv-play-5-times-active-limit-and-super-nvidia-support/post/3800865/#3800865
Hmm, haven't heard of that problem before.

Make sure you have the 3D Vision portion of the drivers installed.

NVidia Customer Care @ 800-797-6530

KaraTaiko said:Im detailing my experience with this:
05/06/2013 :
Called Online technical support @ 866-540-1140 ==> Referred to NVidia Customer Care @ 800-797-6530
Called Customer Care @ 800-797-6530 ==> Nice lady answers, I tell her what my order number, Serial Number, name, email, phone number. She says she needs to call me back in 5 minutes to conference Software Support. We hang up.
She calls back in 5 minutes. On hold for awhile playing a funky and hypnotic soothing song loop over and over.. about 10 minutes goes by and she comes back online apologizing for the wait, asking me to check my email for activation. I check, the key is the same as before. I try the key and it works.

Issue is closed. Customer is happy!


https://forums.geforce.com/default/topic/527809/3d-vision/3dtv-play-5-times-active-limit-and-super-nvidia-support/post/3800865/#3800865

#2
Posted 01/09/2015 10:12 PM   
I just did a fresh installation of video drivers (347.09), but the problem still remains :\ By clicking the button repeatedly "ok" to send the key, an error pops up.... [url]http://postimg.org/image/lqi1iocdx/[/url]
I just did a fresh installation of video drivers (347.09), but the problem still remains :\

By clicking the button repeatedly "ok" to send the key, an error pops up....


http://postimg.org/image/lqi1iocdx/

#3
Posted 01/10/2015 01:06 AM   
Just to update.... After almost 20 days exchanging emails and information with the support, I get this message: "Sorry for the delay. I've looked into this issue, and unfortunately, 3DTV Play activation is not currently working. It is being evaluated to be fixed in a future software update, but there is no current workaround available. I apologize for the inconvenience. Regards, Gareth Nvidia Customer Care" I'm honestly disappointed, bought software that does not work. Update future, but the latest software revision is 2010, it is clear that they abandoned the project. Do not buy this crap.
Just to update....

After almost 20 days exchanging emails and information with the support, I get this message:

"Sorry for the delay. I've looked into this issue, and unfortunately, 3DTV Play activation is not currently working. It is being evaluated to be fixed in a future software update, but there is no current workaround available. I apologize for the inconvenience.

Regards,

Gareth

Nvidia Customer Care"

I'm honestly disappointed, bought software that does not work. Update future, but the latest software revision is 2010, it is clear that they abandoned the project. Do not buy this crap.

#4
Posted 01/29/2015 12:13 PM   
What operating system are you using? If Vista, 3D support for it was dropped at 310. What GPU? What Display model? Some of the recent drivers have had issues with 3D Vision, try an old/legacy driver. Once it's installed and working, then update the driver after trying and comfirming operation for a lil while.
What operating system are you using? If Vista, 3D support for it was dropped at 310.

What GPU? What Display model?

Some of the recent drivers have had issues with 3D Vision, try an old/legacy driver.

Once it's installed and working, then update the driver after trying and comfirming operation for a lil while.

#5
Posted 01/29/2015 12:37 PM   
Everything works perfectly , the only problem is I cannot register this crap, so 14 days and bye.... OP win 8.1 GTX 780 LG 47la6130
Everything works perfectly , the only problem is I cannot register this crap, so 14 days and bye....

OP win 8.1
GTX 780
LG 47la6130

#6
Posted 01/29/2015 12:52 PM   
Are you using wifi or a router in between the modem? Perhaps on a network without proper permissions/privileges for your PC?
Are you using wifi or a router in between the modem?

Perhaps on a network without proper permissions/privileges for your PC?

#7
Posted 01/29/2015 01:41 PM   
[quote="D-Man11"]Are you using wifi or a router in between the modem?[/quote] Router
D-Man11 said:Are you using wifi or a router in between the modem?


Router

#8
Posted 01/29/2015 01:44 PM   
You might try removing it from the chain. It could even be your ISP. I was having trouble for several months a few years ago due to the fact that my neighborhood is in the boondocks and everything is routed through a single junction, so if it has problems there's no back up/ alternative data path. I did some kind of packet check and it was getting terrible results. I called the ISP and they fixed it. Things like Windows Update were failing, downloads were corrupted. EDIT: what about user account control? are you logged in as the primary user?
You might try removing it from the chain.

It could even be your ISP.

I was having trouble for several months a few years ago due to the fact that my neighborhood is in the boondocks and everything is routed through a single junction, so if it has problems there's no back up/ alternative data path. I did some kind of packet check and it was getting terrible results. I called the ISP and they fixed it. Things like Windows Update were failing, downloads were corrupted.

EDIT: what about user account control? are you logged in as the primary user?

#9
Posted 01/29/2015 01:52 PM   
I 've tried that ...I'm logged in as administrator to ... I did a fresh installation of the system now , but the problem continues. T_T
I 've tried that ...I'm logged in as administrator to ...

I did a fresh installation of the system now , but the problem continues.

T_T

#10
Posted 01/29/2015 03:44 PM   
Hmm, if this was a widespread issue you'd think there would be more posts with this error. A fresh installation would rule out viruses. Do you have any third party apps installed. If so try disabling them using task manager. Google "tried to write to 0x00090FE8" and see if you can find a fix. A quick check and I saw where one guy was having a similar issue due to having "opendrive" installed.
Hmm, if this was a widespread issue you'd think there would be more posts with this error.

A fresh installation would rule out viruses.

Do you have any third party apps installed. If so try disabling them using task manager.

Google "tried to write to 0x00090FE8" and see if you can find a fix.

A quick check and I saw where one guy was having a similar issue due to having "opendrive" installed.

#11
Posted 01/29/2015 04:22 PM   
From what I've read regarding 3D TV Play, your best bet is to just call NVidia: NVidia Customer Care @ 800-797-6530
From what I've read regarding 3D TV Play, your best bet is to just call NVidia:

NVidia Customer Care @ 800-797-6530

Acer H5360 (1280x720@120Hz) - ASUS VG248QE with GSync mod - 3D Vision 1&2 - Driver 372.54
GTX 970 - i5-4670K@4.2GHz - 12GB RAM - Win7x64+evilKB2670838 - 4 Disk X25 RAID
SAGER NP9870-S - GTX 980 - i7-6700K - Win10 Pro 1607
Latest 3Dmigoto Release
Bo3b's School for ShaderHackers

#12
Posted 01/30/2015 05:43 PM   
same issue also for me not solved yet :( at a moment after a clean installation i can't activate 3dplay tv because it says it is already activated 5 times....
same issue also for me not solved yet :( at a moment after a clean installation i can't activate 3dplay tv because it says it is already activated 5 times....

#13
Posted 03/03/2015 05:09 PM   
@Rebel76 If you are outside of the US and do not want to make an international call you can use the online support chat. Just click where it says support at the top of this page. You can see in this thread, reactivation should not be an issue. https://forums.geforce.com/default/topic/814164/?comment=4472220
@Rebel76

If you are outside of the US and do not want to make an international call you can use the online support chat. Just click where it says support at the top of this page.

You can see in this thread, reactivation should not be an issue.

https://forums.geforce.com/default/topic/814164/?comment=4472220

#14
Posted 03/03/2015 06:28 PM   
3DTV Play is available for purchase again via Nvidia's store. Has anyone had any luck activating it recently? https://store.nvidia.com/store?Action=DisplayPage&Env=BASE&Locale=en_US&SiteID=nvidia&id=QuickBuyCartPage
3DTV Play is available for purchase again via Nvidia's store.

Has anyone had any luck activating it recently?


https://store.nvidia.com/store?Action=DisplayPage&Env=BASE&Locale=en_US&SiteID=nvidia&id=QuickBuyCartPage

#15
Posted 10/24/2015 03:31 AM   
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