I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
[quote name='Yunti McGunti' date='28 April 2011 - 04:47 AM' timestamp='1303984058' post='1231231']
I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
[/quote]
Hi
Can you comment on the following:
- Are you connecting the 3D Vision emtter directly into the motherboard or through a HUB?
- What other USB devices are connected to your motherboard?
I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
Hi
Can you comment on the following:
- Are you connecting the 3D Vision emtter directly into the motherboard or through a HUB?
- What other USB devices are connected to your motherboard?
Emitter driver appears to be the wrong one. Way too old.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
i7 860 21 X 200 = 4.2GHz at 1.4V, MSI P55-GD85, 2 X 4GB Kingston DDR3-1600, GTX 590 with XSPC Razer block, 2 X Corsair Force 3 120GB in RAID 0,4 X Barracuda SATA 7200.10 250GB RAID 0, 2 X Barracuda SATA 7200.11 500 GB RAID 0 for Back Ups, OCZ ZX 1250W PSU, Z-5500s, Pioneer 212D DVD, Lamptron FCT, Windows 7 X64 Home Premium, HAF X. Vision Quest 24" WS LCD, Optoma H66 Projector
Cooling: CPU - Thermochill PA120.2, DC3.25/XSPC Res top, Apogee Xt extreme. Vid Cards - Exos 2, XSPC Razer.
[quote name='Capt Proton' date='28 April 2011 - 10:58 AM' timestamp='1304006292' post='1231322']
Emitter driver appears to be the wrong one. Way too old.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
[/quote]
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
Emitter driver appears to be the wrong one. Way too old.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
[quote name='andrewf@nvidia' date='28 April 2011 - 04:48 PM' timestamp='1304009280' post='1231336']
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
Thanks that fixed it. (Looks like other people have had the same problem (except I had no popup dialogue window - http://forums.nvidia.com/index.php?showtopic=199284 )
[quote name='andrewf@nvidia' date='28 April 2011 - 04:48 PM' timestamp='1304009280' post='1231336']
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
i7 860 21 X 200 = 4.2GHz at 1.4V, MSI P55-GD85, 2 X 4GB Kingston DDR3-1600, GTX 590 with XSPC Razer block, 2 X Corsair Force 3 120GB in RAID 0,4 X Barracuda SATA 7200.10 250GB RAID 0, 2 X Barracuda SATA 7200.11 500 GB RAID 0 for Back Ups, OCZ ZX 1250W PSU, Z-5500s, Pioneer 212D DVD, Lamptron FCT, Windows 7 X64 Home Premium, HAF X. Vision Quest 24" WS LCD, Optoma H66 Projector
Cooling: CPU - Thermochill PA120.2, DC3.25/XSPC Res top, Apogee Xt extreme. Vid Cards - Exos 2, XSPC Razer.
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
I just had this exact same issue (transmitter green light not coming on) after downloading and installing the 64-bit windows 7 276.28 quadro fx 4800 drivers. During installation it says that the latest 3d vision drivers are being installed too, I would have assumed that this includes the IR transmitter drivers but evidently not!
To fix it, I did the following:
-- in Windows 7 I went to device manager/Universal serial bus controllers and
-- then double-clicked "Nvidia Stereoscopic 3d USB controller".
-- Then I clicked the 'Driver' tab. I noticed the driver date was from 2009.
-- Then I clicked 'Update driver...',
-- Then 'search automatically for driver'
-- Problem solved!
Windows found a driver from 20-May-11 and installed it. Now the green light comes on as it should on the IR transmitter and 3d vision works fine in 120hz mode. My setup is that I have the DVI cable plugged from my Quadro FX 4800 into an Acer GD 245HQ. Then I have the Nvidia 3d vision glasses.
Nvidia - if you are listening - why not include the USB IR transmitter drivers along with the graphics card drivers? The 3d vision drivers are included, it would be logical to include the USB IR Transmitter drivers too. Otherwise you'll have a lot of people calling your customer support department asking why their IR transmitter doesn't work after the updated their graphics card drivers. That will cost you money and also customer dissatisfaction.
I just had this exact same issue (transmitter green light not coming on) after downloading and installing the 64-bit windows 7 276.28 quadro fx 4800 drivers. During installation it says that the latest 3d vision drivers are being installed too, I would have assumed that this includes the IR transmitter drivers but evidently not!
To fix it, I did the following:
-- in Windows 7 I went to device manager/Universal serial bus controllers and
-- then double-clicked "Nvidia Stereoscopic 3d USB controller".
-- Then I clicked the 'Driver' tab. I noticed the driver date was from 2009.
-- Then I clicked 'Update driver...',
-- Then 'search automatically for driver'
-- Problem solved!
Windows found a driver from 20-May-11 and installed it. Now the green light comes on as it should on the IR transmitter and 3d vision works fine in 120hz mode. My setup is that I have the DVI cable plugged from my Quadro FX 4800 into an Acer GD 245HQ. Then I have the Nvidia 3d vision glasses.
Nvidia - if you are listening - why not include the USB IR transmitter drivers along with the graphics card drivers? The 3d vision drivers are included, it would be logical to include the USB IR Transmitter drivers too. Otherwise you'll have a lot of people calling your customer support department asking why their IR transmitter doesn't work after the updated their graphics card drivers. That will cost you money and also customer dissatisfaction.
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60[/font]
[/quote]
This issue is solved for me with new 285.62 NVIDIA driver and I'm happy it did work /clap.gif' class='bbc_emoticon' alt=':clap:' />
[quote name='Dan60' date='15 November 2011 - 01:51 PM' timestamp='1321375913' post='1327014']
Hi,
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60
This issue is solved for me with new 285.62 NVIDIA driver and I'm happy it did work /clap.gif' class='bbc_emoticon' alt=':clap:' />
Hi all
About this issue, I'm also having problems connecting the IR transmitter. When I first installed it, dependant on the connection of the mini USB in the transmitter, the PC would or would not recognize the transmitter.
Finally I was able to install it and play in 3D (really nice), but when touching the mini USB cable (very lightly, no force used at all), suddenly the USB device was no longer recognized! So now I can't play in 3D anymore...
So I fear my problem is related to the physical connection of the mini USB to the transmitter. No way to solve this (I fear)?
I already tried a fresh install of the drivers.
About this issue, I'm also having problems connecting the IR transmitter. When I first installed it, dependant on the connection of the mini USB in the transmitter, the PC would or would not recognize the transmitter.
Finally I was able to install it and play in 3D (really nice), but when touching the mini USB cable (very lightly, no force used at all), suddenly the USB device was no longer recognized! So now I can't play in 3D anymore...
So I fear my problem is related to the physical connection of the mini USB to the transmitter. No way to solve this (I fear)?
I already tried a fresh install of the drivers.
The best thing to do is find another cable to use and comfirm if the first cable is bad or if the emitter is bad.
Did you just get it? Send it back.
If the emitter is old/used, disassemble it and check the solder connections, resolder as necessary.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
[/quote]
Hi
Can you comment on the following:
- Are you connecting the 3D Vision emtter directly into the motherboard or through a HUB?
- What other USB devices are connected to your motherboard?
I recently purchased an Nvidia 3d vision kit but I've had problems installing it, specifically with the Nvidia IR emitter 'pyramid'.
When I run though the 3d Vision setup wizard and plug in the emitter it detects it fine and the LED at the front of the pyramid flashes red while it presumably installs the drivers. After a bit it briefly goes green before turning off. The other parts of the wizard are fine (detecting display etc...) until I get to the view test image as the nvidia emitter is still off and refuses to turn back on (even when pressing the button on the front and trying it in many different usb ports on the motherboard).
Any ideas what's going wrong here?
My setup is:
Windows 7 64 bit
2 x Nvidia 570 cards connected with SLI bridge (with SLI enabled in the driver)
Nvidia driver version (via device manager) 8.17.12.7061 dated 07/04/11 (is this the 270.61 driver package as I updated it recently?)
3d emitter driver is 6.14.11.9562 dated 20/11/2009
Acer H5360 3d vision compatible projector. (projector is set to Nvidia 3d vision mode)
(also if needed, Asus P7P55D pro SLI compatible motherboard
Intel core I5 750
8GB ram)
Hi
Can you comment on the following:
- Are you connecting the 3D Vision emtter directly into the motherboard or through a HUB?
- What other USB devices are connected to your motherboard?
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
i7 860 21 X 200 = 4.2GHz at 1.4V, MSI P55-GD85, 2 X 4GB Kingston DDR3-1600, GTX 590 with XSPC Razer block, 2 X Corsair Force 3 120GB in RAID 0,4 X Barracuda SATA 7200.10 250GB RAID 0, 2 X Barracuda SATA 7200.11 500 GB RAID 0 for Back Ups, OCZ ZX 1250W PSU, Z-5500s, Pioneer 212D DVD, Lamptron FCT, Windows 7 X64 Home Premium, HAF X. Vision Quest 24" WS LCD, Optoma H66 Projector
Cooling: CPU - Thermochill PA120.2, DC3.25/XSPC Res top, Apogee Xt extreme. Vid Cards - Exos 2, XSPC Razer.
Emitter driver appears to be the wrong one. Way too old.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
[/quote]
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2949
Emitter driver appears to be the wrong one. Way too old.
No need to enable Nvidia 3D Vision mode in the projector. Drivers do everything.
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2949
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2949
[/quote]
Thanks that fixed it. (Looks like other people have had the same problem (except I had no popup dialogue window - http://forums.nvidia.com/index.php?showtopic=199284 )
Good catch! I missed that.
You need to have a matching release branch of the GPU driver and the 3D Vision Controller driver (for the emitter). The 270.61 driver install should have installed the correct emitter driver for you unless you specifically told the emitter to now install itself.
Please reinstall 270.61 as a clean install and make sure you install the 3D Vision Controller driver. You can read this KB article for more details.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2949
Thanks that fixed it. (Looks like other people have had the same problem (except I had no popup dialogue window - http://forums.nvidia.com/index.php?showtopic=199284 )
i7 860 21 X 200 = 4.2GHz at 1.4V, MSI P55-GD85, 2 X 4GB Kingston DDR3-1600, GTX 590 with XSPC Razer block, 2 X Corsair Force 3 120GB in RAID 0,4 X Barracuda SATA 7200.10 250GB RAID 0, 2 X Barracuda SATA 7200.11 500 GB RAID 0 for Back Ups, OCZ ZX 1250W PSU, Z-5500s, Pioneer 212D DVD, Lamptron FCT, Windows 7 X64 Home Premium, HAF X. Vision Quest 24" WS LCD, Optoma H66 Projector
Cooling: CPU - Thermochill PA120.2, DC3.25/XSPC Res top, Apogee Xt extreme. Vid Cards - Exos 2, XSPC Razer.
Hi,
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60[/font]
Hi,
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60
To fix it, I did the following:
-- in Windows 7 I went to device manager/Universal serial bus controllers and
-- then double-clicked "Nvidia Stereoscopic 3d USB controller".
-- Then I clicked the 'Driver' tab. I noticed the driver date was from 2009.
-- Then I clicked 'Update driver...',
-- Then 'search automatically for driver'
-- Problem solved!
Windows found a driver from 20-May-11 and installed it. Now the green light comes on as it should on the IR transmitter and 3d vision works fine in 120hz mode. My setup is that I have the DVI cable plugged from my Quadro FX 4800 into an Acer GD 245HQ. Then I have the Nvidia 3d vision glasses.
Nvidia - if you are listening - why not include the USB IR transmitter drivers along with the graphics card drivers? The 3d vision drivers are included, it would be logical to include the USB IR Transmitter drivers too. Otherwise you'll have a lot of people calling your customer support department asking why their IR transmitter doesn't work after the updated their graphics card drivers. That will cost you money and also customer dissatisfaction.
To fix it, I did the following:
-- in Windows 7 I went to device manager/Universal serial bus controllers and
-- then double-clicked "Nvidia Stereoscopic 3d USB controller".
-- Then I clicked the 'Driver' tab. I noticed the driver date was from 2009.
-- Then I clicked 'Update driver...',
-- Then 'search automatically for driver'
-- Problem solved!
Windows found a driver from 20-May-11 and installed it. Now the green light comes on as it should on the IR transmitter and 3d vision works fine in 120hz mode. My setup is that I have the DVI cable plugged from my Quadro FX 4800 into an Acer GD 245HQ. Then I have the Nvidia 3d vision glasses.
Nvidia - if you are listening - why not include the USB IR transmitter drivers along with the graphics card drivers? The 3d vision drivers are included, it would be logical to include the USB IR Transmitter drivers too. Otherwise you'll have a lot of people calling your customer support department asking why their IR transmitter doesn't work after the updated their graphics card drivers. That will cost you money and also customer dissatisfaction.
[font="Book Antiqua"]
Hi,
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60[/font]
[/quote]
This issue is solved for me with new 285.62 NVIDIA driver and I'm happy it did work
Hi,
I wish this thread would continue being updated until the issue of having to use driver 270.61 FOR EVER would be changed to a new driver that will correct the problem with IR emitter so far.
Best wishes,
Dan60
This issue is solved for me with new 285.62 NVIDIA driver and I'm happy it did work
About this issue, I'm also having problems connecting the IR transmitter. When I first installed it, dependant on the connection of the mini USB in the transmitter, the PC would or would not recognize the transmitter.
Finally I was able to install it and play in 3D (really nice), but when touching the mini USB cable (very lightly, no force used at all), suddenly the USB device was no longer recognized! So now I can't play in 3D anymore...
So I fear my problem is related to the physical connection of the mini USB to the transmitter. No way to solve this (I fear)?
I already tried a fresh install of the drivers.
Did you just get it? Send it back.
If the emitter is old/used, disassemble it and check the solder connections, resolder as necessary.