3DTV Play KEY is EXPIRED
Hello, I've paid a lot for the "Nvidia 3DTV Play" key and now after some reinstalations of my Win7 system in the last 2 years, I wanted to use my paid 3DTV Play Key again and now the installation program says, that the key expired because it was used 5 times already... I'm not from the USA and I wrote to my local Nvidia Store Support and only got a US phonenumber... I paid for the key to use it anytime again and not to tell me after, that only 5 times are allowed. Could someone please help me, who do I need to write here so that my paid key is unlocked again? PS Sorry for bad grammer. English is not my native language.
Hello, I've paid a lot for the "Nvidia 3DTV Play" key and now after some reinstalations of my Win7 system in the last 2 years, I wanted to use my paid 3DTV Play Key again and now the installation program says, that the key expired because it was used 5 times already...

I'm not from the USA and I wrote to my local Nvidia Store Support and only got a US phonenumber...

I paid for the key to use it anytime again and not to tell me after, that only 5 times are allowed.
Could someone please help me, who do I need to write here so that my paid key is unlocked again?

PS Sorry for bad grammer. English is not my native language.

#1
Posted 02/25/2015 09:37 PM   
https://forums.geforce.com/default/topic/603864/ https://forums.geforce.com/default/topic/527809/3d-vision/3dtv-play-5-times-active-limit-and-super-nvidia-support/post/3800865/ Nvidia also has a live chat http://nvidia.custhelp.com/app/answers/list
Actually before the purchase there was the warning about "5 times allowed"
Actually before the purchase there was the warning about "5 times allowed"

#3
Posted 02/26/2015 06:47 AM   
Thanks for the Links, D-Man11. @mistersvin That's wrong! 2 years ago, there was no warning about only "5 times allowed"! Even now, when I start a new buying process until "buy now", I can't see anything about only "5 times allowed".
Thanks for the Links, D-Man11.

@mistersvin That's wrong! 2 years ago, there was no warning about only "5 times allowed"! Even now, when I start a new buying process until "buy now", I can't see anything about only "5 times allowed".

#4
Posted 02/26/2015 09:47 AM   
Well, I had this warning before buying, but still this is an absurd. P.S. I then bought a monitor with 3d vision 2 kit built in and this 3d tv play became free
Well, I had this warning before buying, but still this is an absurd.
P.S. I then bought a monitor with 3d vision 2 kit built in and this 3d tv play became free

#5
Posted 02/26/2015 09:59 AM   
As Andrew Fear posted, the 5 activation limit is in place is in place to thwart piracy. Andrew Fear was in charge of 3D Vision and Driver Development until a few years ago, at which time he moved into other areas of Nvidia development. As you can see from the links I provided, reactivation isn't an issue. Although it is a hassle, nonetheless. [quote="andrewf@nvidia"]Once you activate 3DTV Play the first time it will not count as a reactivation with every driver install as long as you dont uninstall the 3DTV Play Activation Utility. The Utility and drivers are separate. So Buy it, activate it, and install drivers as much as you want. If you run out of activations, we can restart it for you.[/quote] [url]https://forums.geforce.com/default/topic/508850/3d-vision/buying-3d-tv-play/post/3628624/#3628624[/url][/quote] [quote="andrewf@nvidia"]Yep, that's exactly what I said. We simply put the 5 activation limit on to control piracy a bit, but if you are a legitimate customer with a sales order, dont worry, we will take care of you.[/quote] [url]https://forums.geforce.com/default/topic/509316/3d-vision/just-bought-3dtv-play-/post/3630486/#3630486[/url][/quote] [quote="Josh@NVIDIA"]Are you using any 3rd party tools to clean out your registry during your driver upgrades? If so that may be the cause of this, Just updating the drivers with our installer will not kill 3DTV play on your system.[/quote] [url]https://forums.geforce.com/default/topic/523275/3d-vision/reinitialize-3dtv-play-activations/post/3709120/#3709120[/url][/quote] Technical support can be contacted at 1-800-797-6530 or click support at the top of this page to navigate to e-mail or online support. Also note that using DDU (Direct Driver Uninstaller) is safe because the author was made aware of the activation license and altered his software accordingly.
As Andrew Fear posted, the 5 activation limit is in place is in place to thwart piracy. Andrew Fear was in charge of 3D Vision and Driver Development until a few years ago, at which time he moved into other areas of Nvidia development. As you can see from the links I provided, reactivation isn't an issue. Although it is a hassle, nonetheless.

andrewf@nvidia said:Once you activate 3DTV Play the first time it will not count as a reactivation with every driver install as long as you dont uninstall the 3DTV Play Activation Utility. The Utility and drivers are separate.

So Buy it, activate it, and install drivers as much as you want.

If you run out of activations, we can restart it for you.


https://forums.geforce.com/default/topic/508850/3d-vision/buying-3d-tv-play/post/3628624/#3628624

andrewf@nvidia said:Yep, that's exactly what I said. We simply put the 5 activation limit on to control piracy a bit, but if you are a legitimate customer with a sales order, dont worry, we will take care of you.


https://forums.geforce.com/default/topic/509316/3d-vision/just-bought-3dtv-play-/post/3630486/#3630486

Josh@NVIDIA said:Are you using any 3rd party tools to clean out your registry during your driver upgrades? If so that may be the cause of this, Just updating the drivers with our installer will not kill 3DTV play on your system.


https://forums.geforce.com/default/topic/523275/3d-vision/reinitialize-3dtv-play-activations/post/3709120/#3709120

Technical support can be contacted at 1-800-797-6530 or click support at the top of this page to navigate to e-mail or online support.


Also note that using DDU (Direct Driver Uninstaller) is safe because the author was made aware of the activation license and altered his software accordingly.

#6
Posted 02/26/2015 12:49 PM   
I used the Live Chat and one hour later my old serial key was reactivated. Thanks again D-Man11.
I used the Live Chat and one hour later my old serial key was reactivated. Thanks again D-Man11.

#7
Posted 02/26/2015 06:31 PM   
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