3DTV play 5 times active limit and super nvidia support
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Im detailing my experience with this: 05/06/2013 : Called Online technical support @ 866-540-1140 ==> Referred to NVidia Customer Care @ 800-797-6530 Called Customer Care @ 800-797-6530 ==> Nice lady answers, I tell her what my order number, Serial Number, name, email, phone number. She says she needs to call me back in 5 minutes to conference Software Support. We hang up. She calls back in 5 minutes. On hold for awhile playing a funky and hypnotic soothing song loop over and over.. about 10 minutes goes by and she comes back online apologizing for the wait, asking me to check my email for activation. I check, the key is the same as before. I try the key and it works. Issue is closed. Customer is happy!
Im detailing my experience with this:
05/06/2013 :
Called Online technical support @ 866-540-1140 ==> Referred to NVidia Customer Care @ 800-797-6530
Called Customer Care @ 800-797-6530 ==> Nice lady answers, I tell her what my order number, Serial Number, name, email, phone number. She says she needs to call me back in 5 minutes to conference Software Support. We hang up.
She calls back in 5 minutes. On hold for awhile playing a funky and hypnotic soothing song loop over and over.. about 10 minutes goes by and she comes back online apologizing for the wait, asking me to check my email for activation. I check, the key is the same as before. I try the key and it works.

Issue is closed. Customer is happy!

#31
Posted 05/06/2013 07:24 PM   
It's good to see it was handled decently for you, but it still looks like they need to work on streamlining the process.
It's good to see it was handled decently for you, but it still looks like they need to work on streamlining the process.

#32
Posted 05/06/2013 08:00 PM   
Nah, they need more research into fields like project shield, and geforce experience. = ) Project shield will revolutionize gaming. You can literally take your gaming setup and cram into a handheld device so you can move anywhere in your house. Tech support/Streamlining!? Are you out of your mind!? What next? You will expect them to start sponsoring games again? Its not like you guys want features like DX11, 3D Vision, AA, etc.
Nah, they need more research into fields like project shield, and geforce experience. = )
Project shield will revolutionize gaming. You can literally take your gaming setup and cram into a handheld device so you can move anywhere in your house.

Tech support/Streamlining!? Are you out of your mind!?
What next? You will expect them to start sponsoring games again? Its not like you guys want features like DX11, 3D Vision, AA, etc.

Co-founder of helixmod.blog.com

If you like one of my helixmod patches and want to donate. Can send to me through paypal - eqzitara@yahoo.com

#33
Posted 05/06/2013 09:33 PM   
GOOD LUCKY YOU GUYS WITH even a SERIAL! I purchased it and they don't give me either a download link or a serial number. Customer service NO response.
GOOD LUCKY YOU GUYS WITH even a SERIAL!

I purchased it and they don't give me either a download link or a serial number.

Customer service NO response.

#34
Posted 05/10/2014 03:59 AM   
Hi folks ! Way later (a few years. ;) ) I've experienced the same issue, today. Then, thanks to you, I saw the link to email the guys at nvidia. And, Ô miracle, I recieved an answer this evening (the very same day), with a reset of my password. So I'm part of the thankful guys, right now.
Hi folks !
Way later (a few years. ;) )
I've experienced the same issue, today.
Then, thanks to you, I saw the link to email the guys at nvidia.
And, Ô miracle, I recieved an answer this evening (the very same day), with a reset of my password.

So I'm part of the thankful guys, right now.

#35
Posted 12/23/2014 08:26 PM   
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