Really, this is something... No updates ?
So ridiculous... How long has this issue been going on ?
Anybody able to activate the licenses or this is generalized ?
Really, this is something... No updates ?
So ridiculous... How long has this issue been going on ?
Anybody able to activate the licenses or this is generalized ?
Really horrible... There is no solution given by nvidia except wait for their issue fixing.
About my case, I use the entire trial version and then, I bought the serial key and surprise, the servers are not reachable.
If some one get an answer please share withe ;)
Really horrible... There is no solution given by nvidia except wait for their issue fixing.
About my case, I use the entire trial version and then, I bought the serial key and surprise, the servers are not reachable.
If some one get an answer please share withe ;)
Add another to the list.
nVidia - at the very least put a warning on your store page telling customers they may have to wait to register. You cannot sell a service and then not provide the service. Your customer service department is going to be taking the brunt of this as more trials run out and more refunds are requested.
nVidia - at the very least put a warning on your store page telling customers they may have to wait to register. You cannot sell a service and then not provide the service. Your customer service department is going to be taking the brunt of this as more trials run out and more refunds are requested.
[b]This is not meant to be played![/b]
After one week with no possiblity to activate, i make a refund via VISA.
I always thought steam has a bad support, but nvidia has no support, they are all seems to be stupid!
edit: i am a IT Security Engeneer / Consultant... for my Customers i have 2-4h to fix a problem and i a worst case to restore an entire Server. This what nvidia is telling makes no tecnicial sense! In a real worst case you have working snapshots on your esx/ xen/ whatever to restore a server to the last working point.
But it seems also that 3dtv play is dead.
After one week with no possiblity to activate, i make a refund via VISA.
I always thought steam has a bad support, but nvidia has no support, they are all seems to be stupid!
edit: i am a IT Security Engeneer / Consultant... for my Customers i have 2-4h to fix a problem and i a worst case to restore an entire Server. This what nvidia is telling makes no tecnicial sense! In a real worst case you have working snapshots on your esx/ xen/ whatever to restore a server to the last working point.
Still 2 weeks and I still haven't gotten a manager response I was promised. This definitely should get some sort of media coverage since they are selling a product that clearly isn't working.
Still 2 weeks and I still haven't gotten a manager response I was promised. This definitely should get some sort of media coverage since they are selling a product that clearly isn't working.
Hello, i have the same problem ! i'am not happy ! (sorry i'am french and my english is poor ...)
Yesterday i have "server unvalaible ..."
Today i have "numéro de série incorrect" = " bad serial" !!!!!!!??????
The web page support service is bad, shit !
Can you explain me how contact support service with mail? Thank You.
This is a user to user forum, so you might want to try the support link at the top of the page.
You can try calling the Nvidia location in France.
+33 (0) 1-55-63-84-90 x384-90
[quote="tedconner23"]I activate 20-30 of them from my location here in AZ monthly[/quote]It really sucks that activation is still an issue but I really find this fascinating. So you're selling 20-30 3D rigs a month? I'm really curious what the target audience is, if you wouldn't mind sharing or if you have a website or something.
tedconner23 said:I activate 20-30 of them from my location here in AZ monthly
It really sucks that activation is still an issue but I really find this fascinating. So you're selling 20-30 3D rigs a month? I'm really curious what the target audience is, if you wouldn't mind sharing or if you have a website or something.
I have exactly the same issue and I just bought the software!!
This is ridiculous, why continue selling something that you know will not work?
What is the way to have another 15 days of trial? Do we need to fully reinstall windows? :/
[quote=""]I have exactly the same issue and I just bought the software!!
This is ridiculous, why continue selling something that you know will not work?
What is the way to have another 15 days of trial? Do we need to fully reinstall windows? :/[/quote]
yes, reinstall for a new Trial is they way ist meant to be played :P
But Win10 inside on a SSD with configuring only takes about 20 minutes, then just make a snapshot before starting your Trial.
So day 14... i has broking through the first line of support. Now i am in the second line. The issue so far.
They have investigate the keys. The keys were not the problem. Now are they investigate the server. I advised them to reinstall the firewall on their server with default settings. When there are changes they notify me personal. If you want your money back they will help you, cause it's a big trouble, their fixing the issue they guaranteed. I have give them more time. When there is a fix i will notify this on the forum.
for contact them you can search on google terms: nvidia chat support
This is for live chat, first line support.
So guys this is what i know.
So day 14... i has broking through the first line of support. Now i am in the second line. The issue so far.
They have investigate the keys. The keys were not the problem. Now are they investigate the server. I advised them to reinstall the firewall on their server with default settings. When there are changes they notify me personal. If you want your money back they will help you, cause it's a big trouble, their fixing the issue they guaranteed. I have give them more time. When there is a fix i will notify this on the forum.
for contact them you can search on google terms: nvidia chat support
Sounds like they have the batman 'gameworks?' team working on this.
I bet you if it was the payment server it would have been fixed in 10 minutes.
In this instance it'll probably take 8 weeks and still not work right.
I remember trying to get my 3D TV Play serial reactivated a few years back and it took forever!
Good luck! You're going to need it!
Sounds like they have the batman 'gameworks?' team working on this.
I bet you if it was the payment server it would have been fixed in 10 minutes.
In this instance it'll probably take 8 weeks and still not work right.
I remember trying to get my 3D TV Play serial reactivated a few years back and it took forever!
Good luck! You're going to need it!
So ridiculous... How long has this issue been going on ?
Anybody able to activate the licenses or this is generalized ?
About my case, I use the entire trial version and then, I bought the serial key and surprise, the servers are not reachable.
If some one get an answer please share withe ;)
nVidia - at the very least put a warning on your store page telling customers they may have to wait to register. You cannot sell a service and then not provide the service. Your customer service department is going to be taking the brunt of this as more trials run out and more refunds are requested.
After one week with no possiblity to activate, i make a refund via VISA.
I always thought steam has a bad support, but nvidia has no support, they are all seems to be stupid!
edit: i am a IT Security Engeneer / Consultant... for my Customers i have 2-4h to fix a problem and i a worst case to restore an entire Server. This what nvidia is telling makes no tecnicial sense! In a real worst case you have working snapshots on your esx/ xen/ whatever to restore a server to the last working point.
But it seems also that 3dtv play is dead.
Yesterday i have "server unvalaible ..."
Today i have "numéro de série incorrect" = " bad serial" !!!!!!!??????
The web page support service is bad, shit !
Can you explain me how contact support service with mail? Thank You.
You can try calling the Nvidia location in France.
+33 (0) 1-55-63-84-90 x384-90
[MonitorSizeOverride][Global/Base Profile Tweaks][Depth=IPD]
This is ridiculous, why continue selling something that you know will not work?
What is the way to have another 15 days of trial? Do we need to fully reinstall windows? :/
yes, reinstall for a new Trial is they way ist meant to be played :P
But Win10 inside on a SSD with configuring only takes about 20 minutes, then just make a snapshot before starting your Trial.
They have investigate the keys. The keys were not the problem. Now are they investigate the server. I advised them to reinstall the firewall on their server with default settings. When there are changes they notify me personal. If you want your money back they will help you, cause it's a big trouble, their fixing the issue they guaranteed. I have give them more time. When there is a fix i will notify this on the forum.
for contact them you can search on google terms: nvidia chat support
This is for live chat, first line support.
So guys this is what i know.
I bet you if it was the payment server it would have been fixed in 10 minutes.
In this instance it'll probably take 8 weeks and still not work right.
I remember trying to get my 3D TV Play serial reactivated a few years back and it took forever!
Good luck! You're going to need it!