Vision 3D top of screen severe ghosting
  5 / 31    
[quote name='anthony256' post='588498' date='Sep 16 2009, 02:14 PM']Oh ok, well I'm going to exhaust all testing beforehand.

I bought my brother one of these kits, I might try his receiver, his glasses and his monitor, in different combinations for testing...[/quote]

Awesome I'd love to hear what the results are. I live in aus but bought the kit from the UK some time ago. I want to know where the problem lies before I spend lots of money shipping items back to the UK for warranty.
[quote name='anthony256' post='588498' date='Sep 16 2009, 02:14 PM']Oh ok, well I'm going to exhaust all testing beforehand.



I bought my brother one of these kits, I might try his receiver, his glasses and his monitor, in different combinations for testing...



Awesome I'd love to hear what the results are. I live in aus but bought the kit from the UK some time ago. I want to know where the problem lies before I spend lots of money shipping items back to the UK for warranty.

#61
Posted 09/16/2009 04:23 AM   
Ok people ..but did you register your product to get technical support?
Well actually in the manual I've found a section where it says if you have problems to register you product or call phone number....
Before filling a lawsuit for NVIDIA to pay attention you would better do that.
I understand you frustration, I'm very upset too but we can give them some diagnostics before everything so they could help solve the issue.
How many of you RMA'd the product to get one without issues?
I did that and I have to wait 10 more days(17 total) and yes it s*cks but if we won't give feedback regarding the issue they will always say... we have never had this problem.
Yes that was what the technical support told me one month ago. Why? Because before I started the poll actually I thought I was the only one with this problem(me and with few guys at the beginning of this thread).
Now after some weeks the poll says the truth 80% of people have this issue but few of them registered the products to get technical support.
Don't get me wrong NVIDIA doesn't say: if you have a problem with you product register to our forum to get technical support( and we will take a look when we will have time :) )
So my advice will be... start registering your products... let few weeks pass while you will be giving description of the technical issues you have and after that if you will get no answer NVIDIA you can fill a lawsuit(I think doing this will be faster)
For now I'm counting the days I'll get my hands on the glasses :) working normally of course.
Ok people ..but did you register your product to get technical support?

Well actually in the manual I've found a section where it says if you have problems to register you product or call phone number....

Before filling a lawsuit for NVIDIA to pay attention you would better do that.

I understand you frustration, I'm very upset too but we can give them some diagnostics before everything so they could help solve the issue.

How many of you RMA'd the product to get one without issues?

I did that and I have to wait 10 more days(17 total) and yes it s*cks but if we won't give feedback regarding the issue they will always say... we have never had this problem.

Yes that was what the technical support told me one month ago. Why? Because before I started the poll actually I thought I was the only one with this problem(me and with few guys at the beginning of this thread).

Now after some weeks the poll says the truth 80% of people have this issue but few of them registered the products to get technical support.

Don't get me wrong NVIDIA doesn't say: if you have a problem with you product register to our forum to get technical support( and we will take a look when we will have time :) )

So my advice will be... start registering your products... let few weeks pass while you will be giving description of the technical issues you have and after that if you will get no answer NVIDIA you can fill a lawsuit(I think doing this will be faster)

For now I'm counting the days I'll get my hands on the glasses :) working normally of course.

CASE: ThermalTake Armor+
CPU: Phenom II 720 X3
GPU: BFG Geforce GTX 295 REV B
RAM: 2 GB Corsair DDR3-1333 CL9
MB: ASUS Crosshair III Formula
PSU: Tagan Piperock 600 W
HDD: Seagate Baracuda 7200.12 1TB
SOUND: Creative X-Fi
DISPLAY: Samsung 2233RZ + Geforce 3D Vision

#62
Posted 09/16/2009 05:08 AM   
guys please can you let me know what release of the glasses you have

the newer release has a sync cable in the box used for some tv/dlp
the older release does not have the sync cable included

can you let me know if you have the newer or the older?

i have the older and i have this issue

probably newer not ?

let us know!
guys please can you let me know what release of the glasses you have



the newer release has a sync cable in the box used for some tv/dlp

the older release does not have the sync cable included



can you let me know if you have the newer or the older?



i have the older and i have this issue



probably newer not ?



let us know!

#63
Posted 09/17/2009 04:53 PM   
[quote name='tigerman' post='589037' date='Sep 17 2009, 07:53 PM']guys please can you let me know what release of the glasses you have

the newer release has a sync cable in the box used for some tv/dlp
the older release does not have the sync cable included

can you let me know if you have the newer or the older?

i have the older and i have this issue

probably newer not ?

let us know![/quote]

I think the cable is sold with the kit depending on the geographic region... as for the EMEA it is not... as far as I know
someone else could correct me if I'm wrong
[quote name='tigerman' post='589037' date='Sep 17 2009, 07:53 PM']guys please can you let me know what release of the glasses you have



the newer release has a sync cable in the box used for some tv/dlp

the older release does not have the sync cable included



can you let me know if you have the newer or the older?



i have the older and i have this issue



probably newer not ?



let us know!



I think the cable is sold with the kit depending on the geographic region... as for the EMEA it is not... as far as I know

someone else could correct me if I'm wrong

CASE: ThermalTake Armor+
CPU: Phenom II 720 X3
GPU: BFG Geforce GTX 295 REV B
RAM: 2 GB Corsair DDR3-1333 CL9
MB: ASUS Crosshair III Formula
PSU: Tagan Piperock 600 W
HDD: Seagate Baracuda 7200.12 1TB
SOUND: Creative X-Fi
DISPLAY: Samsung 2233RZ + Geforce 3D Vision

#64
Posted 09/17/2009 07:44 PM   
[quote name='BigDubs' post='588500' date='Sep 16 2009, 01:53 PM']Awesome I'd love to hear what the results are. I live in aus but bought the kit from the UK some time ago. I want to know where the problem lies before I spend lots of money shipping items back to the UK for warranty.[/quote]

Tried the glasses, tried the monitor, tried a CRT... all the same issue.

[quote name='x_phir3' post='588510' date='Sep 16 2009, 02:38 PM']Ok people ..but did you register your product to get technical support?
Well actually in the manual I've found a section where it says if you have problems to register you product or call phone number....
Before filling a lawsuit for NVIDIA to pay attention you would better do that.
I understand you frustration, I'm very upset too but we can give them some diagnostics before everything so they could help solve the issue.
How many of you RMA'd the product to get one without issues?
I did that and I have to wait 10 more days(17 total) and yes it s*cks but if we won't give feedback regarding the issue they will always say... we have never had this problem.
Yes that was what the technical support told me one month ago. Why? Because before I started the poll actually I thought I was the only one with this problem(me and with few guys at the beginning of this thread).
Now after some weeks the poll says the truth 80% of people have this issue but few of them registered the products to get technical support.
Don't get me wrong NVIDIA doesn't say: if you have a problem with you product register to our forum to get technical support( and we will take a look when we will have time :) )
So my advice will be... start registering your products... let few weeks pass while you will be giving description of the technical issues you have and after that if you will get no answer NVIDIA you can fill a lawsuit(I think doing this will be faster)
For now I'm counting the days I'll get my hands on the glasses :) working normally of course.[/quote]

Yes I have, I have replied a few times since, they have just asked for my msinfo32 info.
I'm just giving an option, I'm not going to rush out and sue :P
No need to RMA it, I work @ a retailer, swapped both the 3d vision kit/Samsung screen = SAME ISSUE, which leads me to drivers??
[quote name='BigDubs' post='588500' date='Sep 16 2009, 01:53 PM']Awesome I'd love to hear what the results are. I live in aus but bought the kit from the UK some time ago. I want to know where the problem lies before I spend lots of money shipping items back to the UK for warranty.



Tried the glasses, tried the monitor, tried a CRT... all the same issue.



[quote name='x_phir3' post='588510' date='Sep 16 2009, 02:38 PM']Ok people ..but did you register your product to get technical support?

Well actually in the manual I've found a section where it says if you have problems to register you product or call phone number....

Before filling a lawsuit for NVIDIA to pay attention you would better do that.

I understand you frustration, I'm very upset too but we can give them some diagnostics before everything so they could help solve the issue.

How many of you RMA'd the product to get one without issues?

I did that and I have to wait 10 more days(17 total) and yes it s*cks but if we won't give feedback regarding the issue they will always say... we have never had this problem.

Yes that was what the technical support told me one month ago. Why? Because before I started the poll actually I thought I was the only one with this problem(me and with few guys at the beginning of this thread).

Now after some weeks the poll says the truth 80% of people have this issue but few of them registered the products to get technical support.

Don't get me wrong NVIDIA doesn't say: if you have a problem with you product register to our forum to get technical support( and we will take a look when we will have time :) )

So my advice will be... start registering your products... let few weeks pass while you will be giving description of the technical issues you have and after that if you will get no answer NVIDIA you can fill a lawsuit(I think doing this will be faster)

For now I'm counting the days I'll get my hands on the glasses :) working normally of course.



Yes I have, I have replied a few times since, they have just asked for my msinfo32 info.

I'm just giving an option, I'm not going to rush out and sue :P

No need to RMA it, I work @ a retailer, swapped both the 3d vision kit/Samsung screen = SAME ISSUE, which leads me to drivers??

#65
Posted 09/18/2009 12:37 AM   
Ok, so to everyone gettin the top of the screen ghosting, this is the official response of NVIDIA:

[size=4][b]"-The top few centimeters of the monitor not being in 3D is not a driver issue. This is a monitor limitation."[/b][/size]

This is absolutely ABSURD?????

I replied with, is this stated on the Samsung or 3d vision packaging, as this is not the type of thing that should be sold if it has "limitations".

COME ON!
Ok, so to everyone gettin the top of the screen ghosting, this is the official response of NVIDIA:



"-The top few centimeters of the monitor not being in 3D is not a driver issue. This is a monitor limitation."



This is absolutely ABSURD?????



I replied with, is this stated on the Samsung or 3d vision packaging, as this is not the type of thing that should be sold if it has "limitations".



COME ON!

#66
Posted 09/18/2009 01:33 AM   
[quote name='anthony256' post='589222' date='Sep 17 2009, 07:33 PM']Ok, so to everyone gettin the top of the screen ghosting, this is the official response of NVIDIA:

[size=4][b]"-The top few centimeters of the monitor not being in 3D is not a driver issue. This is a monitor limitation."[/b][/size]

This is absolutely ABSURD?????

I replied with, is this stated on the Samsung or 3d vision packaging, as this is not the type of thing that should be sold if it has "limitations".

COME ON![/quote]


Admittedly I enjoy 3d gaming anyway, but this sort of limitation should have been disclosed. I also think we should be eligible for an exchange monitor that is not limited in this way. This really does sound like something that could see a class action pop up.
[quote name='anthony256' post='589222' date='Sep 17 2009, 07:33 PM']Ok, so to everyone gettin the top of the screen ghosting, this is the official response of NVIDIA:



"-The top few centimeters of the monitor not being in 3D is not a driver issue. This is a monitor limitation."



This is absolutely ABSURD?????



I replied with, is this stated on the Samsung or 3d vision packaging, as this is not the type of thing that should be sold if it has "limitations".



COME ON!





Admittedly I enjoy 3d gaming anyway, but this sort of limitation should have been disclosed. I also think we should be eligible for an exchange monitor that is not limited in this way. This really does sound like something that could see a class action pop up.

The human race divides politically into those who want people to be controlled and those who have no such desire.

--Robert A. Heinlein

#67
Posted 09/18/2009 01:41 AM   
[quote name='pahncrd' post='589226' date='Sep 18 2009, 11:11 AM']Admittedly I enjoy 3d gaming anyway, but this sort of limitation should have been disclosed. I also think we should be eligible for an exchange monitor that is not limited in this way. This really does sound like something that could see a class action pop up.[/quote]

I'm not happy and this technology shouldn't be released like this, you can't sell a screen and just say "it's a monitor limitation".

No, just like if the card crashed 15% of the time, could they say "it's a technology/heat limitation", no, it can't be done.
[quote name='pahncrd' post='589226' date='Sep 18 2009, 11:11 AM']Admittedly I enjoy 3d gaming anyway, but this sort of limitation should have been disclosed. I also think we should be eligible for an exchange monitor that is not limited in this way. This really does sound like something that could see a class action pop up.



I'm not happy and this technology shouldn't be released like this, you can't sell a screen and just say "it's a monitor limitation".



No, just like if the card crashed 15% of the time, could they say "it's a technology/heat limitation", no, it can't be done.

#68
Posted 09/18/2009 01:54 AM   
[quote name='anthony256' post='589230' date='Sep 17 2009, 07:54 PM']I'm not happy and this technology shouldn't be released like this, you can't sell a screen and just say "it's a monitor limitation".

No, just like if the card crashed 15% of the time, could they say "it's a technology/heat limitation", no, it can't be done.[/quote]

BAM!... and they already did. >.<

It obviously doesn't bug me like it bugs you, but then again, my ghosting near the top may be nowhere near as bad as yours.
[quote name='anthony256' post='589230' date='Sep 17 2009, 07:54 PM']I'm not happy and this technology shouldn't be released like this, you can't sell a screen and just say "it's a monitor limitation".



No, just like if the card crashed 15% of the time, could they say "it's a technology/heat limitation", no, it can't be done.



BAM!... and they already did. >.<



It obviously doesn't bug me like it bugs you, but then again, my ghosting near the top may be nowhere near as bad as yours.

The human race divides politically into those who want people to be controlled and those who have no such desire.

--Robert A. Heinlein

#69
Posted 09/18/2009 02:17 AM   
[quote name='pahncrd' post='589232' date='Sep 18 2009, 11:47 AM']BAM!... and they already did. >.<

It obviously doesn't bug me like it bugs you, but then again, my ghosting near the top may be nowhere near as bad as yours.[/quote]

Put it this way, the blurring up the top, looks like this:

turn 3d vision on.
put glasses on, enjoy 3d vision.
take glasses off and look @ top 15% of screen.

this is what mine looks like WITH 3dvision on, its literally;

15% of screen is NOT running 3d.
85% is 3d, but with blurring slightly.
[quote name='pahncrd' post='589232' date='Sep 18 2009, 11:47 AM']BAM!... and they already did. >.<



It obviously doesn't bug me like it bugs you, but then again, my ghosting near the top may be nowhere near as bad as yours.



Put it this way, the blurring up the top, looks like this:



turn 3d vision on.

put glasses on, enjoy 3d vision.

take glasses off and look @ top 15% of screen.



this is what mine looks like WITH 3dvision on, its literally;



15% of screen is NOT running 3d.

85% is 3d, but with blurring slightly.

#70
Posted 09/18/2009 02:27 AM   
[quote name='anthony256' post='589234' date='Sep 17 2009, 08:27 PM']Put it this way, the blurring up the top, looks like this:

turn 3d vision on.
put glasses on, enjoy 3d vision.
take glasses off and look @ top 15% of screen.

this is what mine looks like WITH 3dvision on, its literally;

15% of screen is NOT running 3d.
85% is 3d, but with blurring slightly.[/quote]

I really don't think it would be unreasonable to get a replacement when they actually get the tech working, but we will probably have to sue to make that happen. It really sucks. /thumbsdown.gif' class='bbc_emoticon' alt=':thumbsdown:' />

Consumer rights have been stripped and destroyed in the USA for the last couple of decades, and it is very rare that I have any recourse against a corporate entity. The oligarchy rules here.
[quote name='anthony256' post='589234' date='Sep 17 2009, 08:27 PM']Put it this way, the blurring up the top, looks like this:



turn 3d vision on.

put glasses on, enjoy 3d vision.

take glasses off and look @ top 15% of screen.



this is what mine looks like WITH 3dvision on, its literally;



15% of screen is NOT running 3d.

85% is 3d, but with blurring slightly.



I really don't think it would be unreasonable to get a replacement when they actually get the tech working, but we will probably have to sue to make that happen. It really sucks. /thumbsdown.gif' class='bbc_emoticon' alt=':thumbsdown:' />



Consumer rights have been stripped and destroyed in the USA for the last couple of decades, and it is very rare that I have any recourse against a corporate entity. The oligarchy rules here.

The human race divides politically into those who want people to be controlled and those who have no such desire.

--Robert A. Heinlein

#71
Posted 09/18/2009 02:29 AM   
I think the best way to solve this situation and speed up any positive reactions from Nvidia or Samsung is contat che online press like Toms'hw, Anandtech etc.
They reviewed Nvidia 3dVision Kit without notice this issue. (To be honest I've noticed the problem on top of the screen may days after).
I think the best way to solve this situation and speed up any positive reactions from Nvidia or Samsung is contat che online press like Toms'hw, Anandtech etc.

They reviewed Nvidia 3dVision Kit without notice this issue. (To be honest I've noticed the problem on top of the screen may days after).

#72
Posted 09/18/2009 08:47 AM   
Using the NVIDIA forums to organize a legal suite is against the TOS and will result in a deletion of your forum account and posts. Any discussion of this policy may be done in PM with myself or another active moderator or administrator. Any further mention of this policy in this thread will result in a suspension of your forum account.

The purpose of these forums are for users to engage other users. They are not a platform to send feedback to NVIDIA or seek support from NVIDIA. To leave NVIDIA feedback, please use the NVIDIA Driver Feedback page: [url="http://www.nvidia.com/object/driverqualityassurance.html"]http://www.nvidia.com/object/driverqualityassurance.html[/url]

That out of the way, I've been using 3D for quite a while on the Samsung 2233RZ and haven't noticed the issue. Let me reboot and I'll pay special attention to the top of the screen.


Amorphous
Using the NVIDIA forums to organize a legal suite is against the TOS and will result in a deletion of your forum account and posts. Any discussion of this policy may be done in PM with myself or another active moderator or administrator. Any further mention of this policy in this thread will result in a suspension of your forum account.



The purpose of these forums are for users to engage other users. They are not a platform to send feedback to NVIDIA or seek support from NVIDIA. To leave NVIDIA feedback, please use the NVIDIA Driver Feedback page: http://www.nvidia.com/object/driverqualityassurance.html



That out of the way, I've been using 3D for quite a while on the Samsung 2233RZ and haven't noticed the issue. Let me reboot and I'll pay special attention to the top of the screen.





Amorphous

This is account is no longer active. Please contact Kris@NVIDIA for assistance.

If you're dying to reach me, hit me up at Amorphous@NVIDIA

Advanced Moderator Operations and Recursive Posting Hermetic/Omnigenous User-Simulating AI

NVIDIA Focus Group Members receive free software and/or hardware from NVIDIA from time to time to facilitate the evaluation of NVIDIA products. However, the opinions expressed are solely those of the members.

#73
Posted 09/18/2009 09:28 AM   
[quote name='anthony256' post='589195' date='Sep 18 2009, 03:37 AM']Tried the glasses, tried the monitor, tried a CRT... all the same issue.



Yes I have, I have replied a few times since, they have just asked for my msinfo32 info.
I'm just giving an option, I'm not going to rush out and sue :P
No need to RMA it, I work @ a retailer, swapped both the 3d vision kit/Samsung screen = SAME ISSUE, which leads me to drivers??[/quote]

Like I said it will take some time with the technical support gathering all information needed.
You said you work at a retailer ... what is the retailer going to do in case someone will come and say the glasses don't work properly? Replace it with another faulty kit?
Cause 2 weeks ago I sent my glasses to warranty and I want to know what to expect to :)

I think there where few thousands kits that were bad assembled and we are the lucky ones. I can not believe everybody else is not seeing the ghosting or is ignoring it...you can not ignore it it's clearly visible and is very annoying.
[quote name='anthony256' post='589195' date='Sep 18 2009, 03:37 AM']Tried the glasses, tried the monitor, tried a CRT... all the same issue.







Yes I have, I have replied a few times since, they have just asked for my msinfo32 info.

I'm just giving an option, I'm not going to rush out and sue :P

No need to RMA it, I work @ a retailer, swapped both the 3d vision kit/Samsung screen = SAME ISSUE, which leads me to drivers??



Like I said it will take some time with the technical support gathering all information needed.

You said you work at a retailer ... what is the retailer going to do in case someone will come and say the glasses don't work properly? Replace it with another faulty kit?

Cause 2 weeks ago I sent my glasses to warranty and I want to know what to expect to :)



I think there where few thousands kits that were bad assembled and we are the lucky ones. I can not believe everybody else is not seeing the ghosting or is ignoring it...you can not ignore it it's clearly visible and is very annoying.

CASE: ThermalTake Armor+
CPU: Phenom II 720 X3
GPU: BFG Geforce GTX 295 REV B
RAM: 2 GB Corsair DDR3-1333 CL9
MB: ASUS Crosshair III Formula
PSU: Tagan Piperock 600 W
HDD: Seagate Baracuda 7200.12 1TB
SOUND: Creative X-Fi
DISPLAY: Samsung 2233RZ + Geforce 3D Vision

#74
Posted 09/18/2009 09:43 AM   
Upon further review, I can see about 5% of the top not being in 3D. It appears that everything is appearing in both positions (L eye & R eye) on every redraw. I didn't notice it before in Fallout 3. Anyone have a 32-bit copy of Vista with some of the older drivers installed? I'm currently rather stuck in my driver version for some testing.

Anyone care to tryout the v1.04 3D software with 181.22? Kindly completely wipe out the existing NVIDIA software before installing the older versions.


Amorphous

[quote name='Amorphous' post='589317' date='Sep 18 2009, 02:28 AM']Using the NVIDIA forums to organize a legal suite is against the TOS and will result in a deletion of your forum account and posts. Any discussion of this policy may be done in PM with myself or another active moderator or administrator. Any further mention of this policy in this thread will result in a suspension of your forum account.

The purpose of these forums are for users to engage other users. They are not a platform to send feedback to NVIDIA or seek support from NVIDIA. To leave NVIDIA feedback, please use the NVIDIA Driver Feedback page: [url="http://www.nvidia.com/object/driverqualityassurance.html"]http://www.nvidia.com/object/driverqualityassurance.html[/url]

That out of the way, I've been using 3D for quite a while on the Samsung 2233RZ and haven't noticed the issue. Let me reboot and I'll pay special attention to the top of the screen.


Amorphous[/quote]
Upon further review, I can see about 5% of the top not being in 3D. It appears that everything is appearing in both positions (L eye & R eye) on every redraw. I didn't notice it before in Fallout 3. Anyone have a 32-bit copy of Vista with some of the older drivers installed? I'm currently rather stuck in my driver version for some testing.



Anyone care to tryout the v1.04 3D software with 181.22? Kindly completely wipe out the existing NVIDIA software before installing the older versions.





Amorphous



[quote name='Amorphous' post='589317' date='Sep 18 2009, 02:28 AM']Using the NVIDIA forums to organize a legal suite is against the TOS and will result in a deletion of your forum account and posts. Any discussion of this policy may be done in PM with myself or another active moderator or administrator. Any further mention of this policy in this thread will result in a suspension of your forum account.



The purpose of these forums are for users to engage other users. They are not a platform to send feedback to NVIDIA or seek support from NVIDIA. To leave NVIDIA feedback, please use the NVIDIA Driver Feedback page: http://www.nvidia.com/object/driverqualityassurance.html



That out of the way, I've been using 3D for quite a while on the Samsung 2233RZ and haven't noticed the issue. Let me reboot and I'll pay special attention to the top of the screen.





Amorphous

This is account is no longer active. Please contact Kris@NVIDIA for assistance.

If you're dying to reach me, hit me up at Amorphous@NVIDIA

Advanced Moderator Operations and Recursive Posting Hermetic/Omnigenous User-Simulating AI

NVIDIA Focus Group Members receive free software and/or hardware from NVIDIA from time to time to facilitate the evaluation of NVIDIA products. However, the opinions expressed are solely those of the members.

#75
Posted 09/18/2009 10:20 AM   
  5 / 31    
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