BSOD everytime I try to start a game in 3DV Surround (5760 x 1080)
So I should start with the good news. I got my 3 Acer XB240H displays and all three came in flawless condition. Also they all feature the full range of inputs (HDMI, DVI, Displayport and VGA). I have no problems switching to Surround via the Nvidia Control Panel. But when I switch to Surround and then start a game (tried Injustice and Remember Me so far) the game seems to start normallly then suddenly it's switching between the Desktop and a black screen for a couple of seconds and finally I get the BSOD every single time. I am currently on 347.25 and have the GTX-690 installed. Two monitors are connected via DVI and one via Displayport just like Nvidia recommends for the GTX-690. Any idea?
So I should start with the good news. I got my 3 Acer XB240H displays and all three came in flawless condition. Also they all feature the full range of inputs (HDMI, DVI, Displayport and VGA).

I have no problems switching to Surround via the Nvidia Control Panel. But when I switch to Surround and then start a game (tried Injustice and Remember Me so far) the game seems to start normallly then suddenly it's switching between the Desktop and a black screen for a couple of seconds and finally I get the BSOD every single time.

I am currently on 347.25 and have the GTX-690 installed. Two monitors are connected via DVI and one via Displayport just like Nvidia recommends for the GTX-690.

Any idea?

#1
Posted 01/30/2015 06:50 PM   
You get a BSOD (Blue screen of Death) or a CTD (crash to dekstop) ? If you get a BSOD what is the message and mostly what is the faulty module ? Also is this 3D Surround ? What if you try 2D Surround ? (disable 3D Vision in NVPanel)
You get a BSOD (Blue screen of Death)
or
a CTD (crash to dekstop) ?

If you get a BSOD what is the message and mostly what is the faulty module ?

Also is this 3D Surround ? What if you try 2D Surround ? (disable 3D Vision in NVPanel)

1x Palit RTX 2080Ti Pro Gaming OC(watercooled and overclocked to hell)
3x 3D Vision Ready Asus VG278HE monitors (5760x1080).
Intel i9 9900K (overclocked to 5.3 and watercooled ofc).
Asus Maximus XI Hero Mobo.
16 GB Team Group T-Force Dark Pro DDR4 @ 3600.
Lots of Disks:
- Raid 0 - 256GB Sandisk Extreme SSD.
- Raid 0 - WD Black - 2TB.
- SanDisk SSD PLUS 480 GB.
- Intel 760p 256GB M.2 PCIe NVMe SSD.
Creative Sound Blaster Z.
Windows 10 x64 Pro.
etc


My website with my fixes and OpenGL to 3D Vision wrapper:
http://3dsurroundgaming.com

(If you like some of the stuff that I've done and want to donate something, you can do it with PayPal at tavyhome@gmail.com)

#2
Posted 01/30/2015 08:29 PM   
Odd thing...when I look up this monitor, I do not see it listed anywhere that it supports 3D. Have you gotten 3D working on a single monitor? Also if you are using you old Dual Link cable from the Samsung, it probable will not work. Look on Newegg for ones that support high resolutions and bandwidths, if it doesn't work trying it with the other displays disconnected.
Odd thing...when I look up this monitor, I do not see it listed anywhere that it supports 3D.

Have you gotten 3D working on a single monitor?

Also if you are using you old Dual Link cable from the Samsung, it probable will not work.

Look on Newegg for ones that support high resolutions and bandwidths, if it doesn't work trying it with the other displays disconnected.

#3
Posted 01/30/2015 08:49 PM   
Do they recommend that? Makes no sense to me. I was using 3xDVI and had no problems. Obviously mileage varies!
Do they recommend that? Makes no sense to me. I was using 3xDVI and had no problems. Obviously mileage varies!

GTX 1070 SLI, I7-6700k ~ 4.4Ghz, 3x BenQ XL2420T, BenQ TK800, LG 55EG960V (3D OLED), Samsung 850 EVO SSD, Crucial M4 SSD, 3D vision kit, Xpand x104 glasses, Corsair HX1000i, Win 10 pro 64/Win 7 64https://www.3dmark.com/fs/9529310

#4
Posted 01/30/2015 08:52 PM   
Thanks for the answers so far. @D-Man The Acer is fully 3D Vision 1+2 licensed (the monitor itself has the well known 3D Vision sticker attached to it and it's even on the package). 3D on single-monitor works like a charm! I used the DVI-cables that came with the monitors. Only for the Display-Port connected monitor I used another cable since the GTX-690 only has a Mini-Displayport (using a Displayport-Mini-Displayport-cable currently) @helifax It's a BSOD everytime and it's just displayed for 2 seconds before the system automatically restarts (so it's really hard to catch what the screen is saying during those 2 seconds). All that I could get was not really helpful. It's saying something like "there is an error and the system will restart to prevent further harm to the system...) Thinking of it it comes to my mind that I often faced the BSOD problem during the last months when switching from my HMZ back to my main monitor. But that happend only once in week and I couldn't get any solution for that. Although I am pretty sure it's the same problem.
Thanks for the answers so far.

@D-Man The Acer is fully 3D Vision 1+2 licensed (the monitor itself has the well known 3D Vision sticker attached to it and it's even on the package). 3D on single-monitor works like a charm!

I used the DVI-cables that came with the monitors. Only for the Display-Port connected monitor I used another cable since the GTX-690 only has a Mini-Displayport (using a Displayport-Mini-Displayport-cable currently)

@helifax It's a BSOD everytime and it's just displayed for 2 seconds before the system automatically restarts (so it's really hard to catch what the screen is saying during those 2 seconds). All that I could get was not really helpful. It's saying something like "there is an error and the system will restart to prevent further harm to the system...)

Thinking of it it comes to my mind that I often faced the BSOD problem during the last months when switching from my HMZ back to my main monitor. But that happend only once in week and I couldn't get any solution for that. Although I am pretty sure it's the same problem.

#5
Posted 01/30/2015 09:06 PM   
@rustyk Connecting all monitors via DVI Nvidia Control Panel says that the setup is not optimal (I guess that is due to the fact that with a multi-monitor setup only one GPU can operate displays so they all should be connected to the same GPU which means 2 x DVI/ 1 Displayport
@rustyk

Connecting all monitors via DVI Nvidia Control Panel says that the setup is not optimal (I guess that is due to the fact that with a multi-monitor setup only one GPU can operate displays so they all should be connected to the same GPU which means 2 x DVI/ 1 Displayport

#6
Posted 01/30/2015 09:15 PM   
Just tried 2 monitor 3DV Surround (leaving the Display-Port connected monitor out) and it worked (although when trying Remember Me it seemed the Picture was capped so I couldn't see part of the options in the option's menu and even the tip of the character's head was cutt-Off a little bit in-game. When connected the HMZ is also connected through the Mini-Displayport. Maybe the problem lies there. Next I will try to connect all displays through DVI....
Just tried 2 monitor 3DV Surround (leaving the Display-Port connected monitor out) and it worked (although when trying Remember Me it seemed the Picture was capped so I couldn't see part of the options in the option's menu and even the tip of the character's head was cutt-Off a little bit in-game. When connected the HMZ is also connected through the Mini-Displayport. Maybe the problem lies there. Next I will try to connect all displays through DVI....

#7
Posted 01/30/2015 09:49 PM   
[quote="lohan"]@rustyk Connecting all monitors via DVI Nvidia Control Panel says that the setup is not optimal (I guess that is due to the fact that with a multi-monitor setup only one GPU can operate displays so they all should be connected to the same GPU which means 2 x DVI/ 1 Displayport[/quote] On my GTX 590 I have all the display connected via DVI not 2 DVI + 1 DP. As a matter of fact when 3D Surround was introduced only 3 DVI were supported (back in 2009/2010). I think this is by far the best and stable solution as I've never seen a setup where this fails. My 2X780Tis are using 3 DVI ports. 2 On the 1st card, 1 on the 2nd card. No problem. If you did encounter BSODS before the surround config I expect something else is wrong there.. take a look in Event Viewer/Manager under Windows and see what it reports as critical... Maybe you need to update some other drivers maybe you need an updated version of the BIOS... I know for a fact that I had some weird behavior some time ago from the BIOS... and since then I always use the latest available MB Bios (both on my Maximus V and VII mobos and laptops). Also, if you have a modified VBios (GFX bios) revert to the latest standard one... Like I said 1st thing is to see what Event Viewer is reporting...
lohan said:@rustyk

Connecting all monitors via DVI Nvidia Control Panel says that the setup is not optimal (I guess that is due to the fact that with a multi-monitor setup only one GPU can operate displays so they all should be connected to the same GPU which means 2 x DVI/ 1 Displayport


On my GTX 590 I have all the display connected via DVI not 2 DVI + 1 DP. As a matter of fact when 3D Surround was introduced only 3 DVI were supported (back in 2009/2010). I think this is by far the best and stable solution as I've never seen a setup where this fails.

My 2X780Tis are using 3 DVI ports. 2 On the 1st card, 1 on the 2nd card. No problem.

If you did encounter BSODS before the surround config I expect something else is wrong there.. take a look in Event Viewer/Manager under Windows and see what it reports as critical... Maybe you need to update some other drivers maybe you need an updated version of the BIOS... I know for a fact that I had some weird behavior some time ago from the BIOS... and since then I always use the latest available MB Bios (both on my Maximus V and VII mobos and laptops). Also, if you have a modified VBios (GFX bios) revert to the latest standard one...

Like I said 1st thing is to see what Event Viewer is reporting...

1x Palit RTX 2080Ti Pro Gaming OC(watercooled and overclocked to hell)
3x 3D Vision Ready Asus VG278HE monitors (5760x1080).
Intel i9 9900K (overclocked to 5.3 and watercooled ofc).
Asus Maximus XI Hero Mobo.
16 GB Team Group T-Force Dark Pro DDR4 @ 3600.
Lots of Disks:
- Raid 0 - 256GB Sandisk Extreme SSD.
- Raid 0 - WD Black - 2TB.
- SanDisk SSD PLUS 480 GB.
- Intel 760p 256GB M.2 PCIe NVMe SSD.
Creative Sound Blaster Z.
Windows 10 x64 Pro.
etc


My website with my fixes and OpenGL to 3D Vision wrapper:
http://3dsurroundgaming.com

(If you like some of the stuff that I've done and want to donate something, you can do it with PayPal at tavyhome@gmail.com)

#8
Posted 01/30/2015 11:08 PM   
I just quickly add blue screen Viewer: http://www.nirsoft.net/utils/blue_screen_view.html
I just quickly add blue screen Viewer:

http://www.nirsoft.net/utils/blue_screen_view.html

Thanks to everybody using my assembler it warms my heart.
To have a critical piece of code that everyone can enjoy!
What more can you ask for?

donations: ulfjalmbrant@hotmail.com

#9
Posted 01/30/2015 11:23 PM   
Wierd that it says not optimal, let us know how you get on, I'm sure you will. That must be something in the newer drivers, because I ran 3xDVI for my main screen and used the displayport output with some adaptors to drive my projector. I don't know for sure how the card it configured but as you know it's basically 2x680s and I think 3xDVI is split across the 2 gpus.
Wierd that it says not optimal, let us know how you get on, I'm sure you will. That must be something in the newer drivers, because I ran 3xDVI for my main screen and used the displayport output with some adaptors to drive my projector. I don't know for sure how the card it configured but as you know it's basically 2x680s and I think 3xDVI is split across the 2 gpus.

GTX 1070 SLI, I7-6700k ~ 4.4Ghz, 3x BenQ XL2420T, BenQ TK800, LG 55EG960V (3D OLED), Samsung 850 EVO SSD, Crucial M4 SSD, 3D vision kit, Xpand x104 glasses, Corsair HX1000i, Win 10 pro 64/Win 7 64https://www.3dmark.com/fs/9529310

#10
Posted 01/30/2015 11:43 PM   
That's exactly the point rustyk. The 3 DVIs are indeed split between the two GPUs and that is the reason why the Control Panel always says "setup not optimal" when you connect all the monitors across both GPUs (since it's always saying that only one GPU can run displays while in multi-monitor-mode). But all that doesn't matter now BECAUSE IT WORKS NOW!!! I have absolutely no clue why especially because of this weird warning but connecting all the monitors through DVI really did the trick. As soon as they were connected through DVI it just worked "out of the box" without the need to do anything else. Thanks a lot guys for your help! Unfortunately my Odyssey is not over yet. Now that it's working I begin to ask myself if 27" wouldn't be the better choice for me. I know when it comes to immersion my 720p-HMZ is hard to surpass but I appreciate the 3D quality that 1080p 3DV Surround offers. Now while the field of view to the left and to the right is just awesomely huge the 24"-screen is just 11.8 inches in height which leads to the perception that you are looking at a long "picture strip" that seems to be very narrow in height. Now the question that has to be answered is: Will the picture\3DV quality significantly suffer when switching to 27" Displays (still 1080p). When I did my first 3DV Surround test back in 2012 I ran the tests with the Asus VG278H which is a 27" Display and had absolutely no problems concerning the 3DV Quality so I guess I would still love the 3D Quality but get much more immersion because of the significantly bigger (especially in height) display. It's very likely now I will order 3 more 27" displays and then decide if I will stick with the 24"-displays because the 3DV quality-loss is just to significant or if I will stick with the 27"-displays because they really give the Immersion-Plus while also maintaining a very good 3D quality. Decision, decisions, decisions ;-)
That's exactly the point rustyk. The 3 DVIs are indeed split between the two GPUs and that is the reason why the Control Panel always says "setup not optimal" when you connect all the monitors across both GPUs (since it's always saying that only one GPU can run displays while in multi-monitor-mode).

But all that doesn't matter now BECAUSE IT WORKS NOW!!!

I have absolutely no clue why especially because of this weird warning but connecting all the monitors through DVI really did the trick. As soon as they were connected through DVI it just worked "out of the box" without the need to do anything else.

Thanks a lot guys for your help!

Unfortunately my Odyssey is not over yet. Now that it's working I begin to ask myself if 27" wouldn't be the better choice for me. I know when it comes to immersion my 720p-HMZ is hard to surpass but I appreciate the 3D quality that 1080p 3DV Surround offers. Now while the field of view to the left and to the right is just awesomely huge the 24"-screen is just 11.8 inches in height which leads to the perception that you are looking at a long "picture strip" that seems to be very narrow in height.

Now the question that has to be answered is: Will the picture\3DV quality significantly suffer when switching to 27" Displays (still 1080p).

When I did my first 3DV Surround test back in 2012 I ran the tests with the Asus VG278H which is a 27" Display and had absolutely no problems concerning the 3DV Quality so I guess I would still love the 3D Quality but get much more immersion because of the significantly bigger (especially in height) display.

It's very likely now I will order 3 more 27" displays and then decide if I will stick with the 24"-displays because the 3DV quality-loss is just to significant or if I will stick with the 27"-displays because they really give the Immersion-Plus while also maintaining a very good 3D quality.

Decision, decisions, decisions ;-)

#11
Posted 01/31/2015 11:07 PM   
If you look at this graph for screen sizes, the 27" monitor will only add an extra 3cm or so to the height. (green line) Seems unlikely that 1" or so is going to make it a lot better, but only you can decide. It seems like you would be better off to move them closer to you. That makes them 'taller' because they take up more of your visual range. For resolution, up close, the 24" will be better. At the 27" level, you can possibly start to see pixels in 2D, but probably not in 3D. [img]http://upload.wikimedia.org/wikipedia/commons/thumb/c/c8/LCD_screen_sizes.svg/800px-LCD_screen_sizes.svg.png[/img]
If you look at this graph for screen sizes, the 27" monitor will only add an extra 3cm or so to the height. (green line)

Seems unlikely that 1" or so is going to make it a lot better, but only you can decide. It seems like you would be better off to move them closer to you. That makes them 'taller' because they take up more of your visual range. For resolution, up close, the 24" will be better. At the 27" level, you can possibly start to see pixels in 2D, but probably not in 3D.


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Acer H5360 (1280x720@120Hz) - ASUS VG248QE with GSync mod - 3D Vision 1&2 - Driver 372.54
GTX 970 - i5-4670K@4.2GHz - 12GB RAM - Win7x64+evilKB2670838 - 4 Disk X25 RAID
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#12
Posted 02/01/2015 12:44 AM   
I can say from experience the following: - If you are using 3D Vision 1 glasses like I mostly do even 3x 21" WILL not "FIT" inside the FOV of the glasses. - If you are using 3D Vision 2 glasses you can probably go all the way up to 27" for the displays (This is in a normal staying from the screens.. around 1 meter apart). (Personally, I can't wear the Glasses V2 more than 1 hours without physically hurting my head... Whoever decided to put those rubber squares at the end of the glasses' arms was insane... and have no issue wearing Glasses V1) Maybe this "weird" information (that is mostly ignored) will help you:)
I can say from experience the following:

- If you are using 3D Vision 1 glasses like I mostly do even 3x 21" WILL not "FIT" inside the FOV of the glasses.
- If you are using 3D Vision 2 glasses you can probably go all the way up to 27" for the displays
(This is in a normal staying from the screens.. around 1 meter apart).
(Personally, I can't wear the Glasses V2 more than 1 hours without physically hurting my head... Whoever decided to put those rubber squares at the end of the glasses' arms was insane... and have no issue wearing Glasses V1)

Maybe this "weird" information (that is mostly ignored) will help you:)

1x Palit RTX 2080Ti Pro Gaming OC(watercooled and overclocked to hell)
3x 3D Vision Ready Asus VG278HE monitors (5760x1080).
Intel i9 9900K (overclocked to 5.3 and watercooled ofc).
Asus Maximus XI Hero Mobo.
16 GB Team Group T-Force Dark Pro DDR4 @ 3600.
Lots of Disks:
- Raid 0 - 256GB Sandisk Extreme SSD.
- Raid 0 - WD Black - 2TB.
- SanDisk SSD PLUS 480 GB.
- Intel 760p 256GB M.2 PCIe NVMe SSD.
Creative Sound Blaster Z.
Windows 10 x64 Pro.
etc


My website with my fixes and OpenGL to 3D Vision wrapper:
http://3dsurroundgaming.com

(If you like some of the stuff that I've done and want to donate something, you can do it with PayPal at tavyhome@gmail.com)

#13
Posted 02/01/2015 03:46 AM   
Just a quick update: I received the 3 x 27" Acers and found out that one of them had a faulty display (display showing nothing at all. Even the Acer-symbol that shows up everytime you turn the display on didn't show. So I instantly ordered a new one which luckily turned out to be ok! So yes right now there are 7 new monitors sitting in my apartment (one of them faulty) :-) What's more important I've made my decision based on my preference and expecially based on what was said here in the forum. I found out that my viewing distance (3.3 feet/ 1 meter) still gives you Apple-called "Retina Resolution" (see isthisretina.com). So I am sitting far enough from the display that I definitely don't get a pixelated image with the 27". So my perception should be just the same as with the 24". But when it comes to the gloriousness of the huge 3 x 27" display and the benefits it gives you in terms of immersion I must say my decision was quickly made (@helifax I am using 3D Vision 2 so according to you another strong point here for 27". So basically the only downside that the 27" monitors could have had for me (pixelation) is nullified by my viewing distance. So the 27" displays really seem to be a Win-Win for me. Again thank you all for joining me on my odyssey that luckily ended in a safe harbor! P.S: Looking forward now to the fun that will arise from repacking the 3 x 24" displays plus the faulty 27" display and sending them back ;-)
Just a quick update:

I received the 3 x 27" Acers and found out that one of them had a faulty display (display showing nothing at all. Even the Acer-symbol that shows up everytime you turn the display on didn't show. So I instantly ordered a new one which luckily turned out to be ok! So yes right now there are 7 new monitors sitting in my apartment (one of them faulty) :-)

What's more important I've made my decision based on my preference and expecially based on what was said here in the forum. I found out that my viewing distance (3.3 feet/ 1 meter) still gives you Apple-called "Retina Resolution" (see isthisretina.com). So I am sitting far enough from the display that I definitely don't get a pixelated image with the 27". So my perception should be just the same as with the 24". But when it comes to the gloriousness of the huge 3 x 27" display and the benefits it gives you in terms of immersion I must say my decision was quickly made (@helifax I am using 3D Vision 2 so according to you another strong point here for 27". So basically the only downside that the 27" monitors could have had for me (pixelation) is nullified by my viewing distance. So the 27" displays really seem to be a Win-Win for me.

Again thank you all for joining me on my odyssey that luckily ended in a safe harbor!


P.S: Looking forward now to the fun that will arise from repacking the 3 x 24" displays plus the faulty 27" display and sending them back ;-)

#14
Posted 02/03/2015 10:23 PM   
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