Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
en tout cas pour moi sa avance toujours pas là ils viennent de m'envoyer sa:
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
en tout cas pour moi sa avance toujours pas là ils viennent de m'envoyer sa:
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
en tout cas pour moi sa avance toujours pas là ils viennent de m'envoyer sa:
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
en tout cas pour moi sa avance toujours pas là ils viennent de m'envoyer sa:
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
i got mine working somehow.
Installed the latest driver and than reverted the USB driver to 1.34 beta CD Notebook version.
10 minutes of playing a 3d Movie with no stutter of the glasses...
Maybe the 1.36 Bet USB driver works as well, but for now i will stay on the 1.34 Version.
But this could only be a temporary Solution.
P.S. Also set the Driver setting to only devices in room, seems to produce stronger signal as if you select the other option with multiple IR devices in one room gets me more flickering...
Installed the latest driver and than reverted the USB driver to 1.34 beta CD Notebook version.
10 minutes of playing a 3d Movie with no stutter of the glasses...
Maybe the 1.36 Bet USB driver works as well, but for now i will stay on the 1.34 Version.
But this could only be a temporary Solution.
P.S. Also set the Driver setting to only devices in room, seems to produce stronger signal as if you select the other option with multiple IR devices in one room gets me more flickering...
Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Customer 11/01/2010 07:46 AM
I have an Asus G51JX-IX026V, It's an 3d laptop with a 120hz screen but I've got some ghosting in the top of the screen with the 3d vision glasses. I have recovery my system and installing all the nvidia drivers and asus drivers but the problem is still here. How solve it?
(Sorry for my English , I am French )
Response (Arun) 11/01/2010 09:20 AM
Hello Loic,
Thank you for contacting NVIDIA Customer Care this is Arun assisting you with your query and I understand from your email that you are facing issues on your Asus G51 JX Laptop with the 3 D mode enabled the display shows Ghosting at the top of the screen
I am sorry for the inconvenience caused. In order to assist you further I will need additional information
1. Have you tried installing a different 3 D Vision driver as a troubleshooting step?
2. Are you using the Laptop display or have you connected an additional display for the 3 D Vision?
3. Do you face this issue only while in games or while in other applications / games and sample images / videos also?
4. If only while in games then do you have this issue only while in a particular game or while in all other games that you play? Please mention the games with which you have this issue?
I will also need additional system information. Please perform the following steps:
1) Click on the Start button
2) Select the Start Search box
3) In the Open field, type in "msinfo32" and then press the OK button
4) This will bring up the Microsoft System Information Utility. Click on File and then 'Save' to save this information to your hard drive. You may give it any name you choose, but with a '.nfo' file extension.
5) Once the file has been saved on your hard drive, attach it to this support request so that we may review your system configuration.
NOTE: The screen shot provided by you is in a night mode and hence we are not able to judge correctly. I recommend you to generate a screen shot with a brighter image and a graphical background at the top to help us analyze in detail
Looking forward to your mail to, assist you further
Warm Regards,
Arun S
NVIDIA Customer Care
Customer 11/01/2010 01:51 PM
1. I have tried the Asus drivers and all official nvidia 3d vision cd (beta included ) for notebook
2.I'm using only the laptop display
3.I have this issue with games and sample images and the image test in the instalation driver ( when we can close right and left eyes)
4.It's ghosting in all games I have played in 3d : Far cry 2 , Battlefield bad compagny 2, just cause 2 , resident evil 5 , bioshock 2, borderland , burnout paradise , tomb raider underworld ,fallout 3 , devil may cry 4 , fuel , front mission evolved , pure , avatar , race driver grid , hawx , prince of persia , lost planet , left for dead 2 , mirror's edge and some others... the ghosting is very present in the sky when i'm looking the sun or the trees.
Je vais p'tet faire de même.
Je vais p'tet faire de même.
Je vais p'tet faire de même.
Je vais p'tet faire de même.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_alp.php?p_sid=9txJp6ek&p_accessibility=0&p_redirect=
pour l instant ils m ont répondu sa:
Response (Arun) 11/02/2010 06:29 PM
Hello Loic,
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Warm Regards,
Arun S
NVIDIA Customer Care
et j'ai rétorqué :
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_alp.php?p_sid=9txJp6ek&p_accessibility=0&p_redirect=
pour l instant ils m ont répondu sa:
Response (Arun) 11/02/2010 06:29 PM
Hello Loic,
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Warm Regards,
Arun S
NVIDIA Customer Care
et j'ai rétorqué :
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_alp.php?p_sid=9txJp6ek&p_accessibility=0&p_redirect=
pour l instant ils m ont répondu sa:
Response (Arun) 11/02/2010 06:29 PM
Hello Loic,
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Warm Regards,
Arun S
NVIDIA Customer Care
et j'ai rétorqué :
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_alp.php?p_sid=9txJp6ek&p_accessibility=0&p_redirect=
pour l instant ils m ont répondu sa:
Response (Arun) 11/02/2010 06:29 PM
Hello Loic,
Thank you for providing the requested information but please note that some amount of blurr / ghosting is expected when trying to watch a bright object in a dark scene or a dark object in a bright scene and this is normal. Hence I recommend you to try looking at an object with equal lighting or you may also check if you have the same issue with the sample images and let us know the results
Again I am sorry for any inconvenience that may have caused
Warm Regards,
Arun S
NVIDIA Customer Care
et j'ai rétorqué :
Customer 11/02/2010 09:47 PM
the ghosting is not on the objects with equal lighting , but before my first driver update, i have got no ghosting at all in the RE5 benchmark. Here is my prob, i tried an recovery of the laptop with the partition recovery , an update with the cd drivers of asus , an update of the bios, and installing all the nvidia 3d vision drivers Verde for notebook after uninstalling and cleaning the precedent Nvidia drivers ( driver sweeper , and Ccleaner for cleaning ), but the ghosting is still here and he wasn't before the first update of my nvidia drivers.
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
Greetings
Dark
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
Greetings
Dark
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
Greetings
Dark
i have the same Problems that you have.
Glasses begin to stutter, all 1-5 min ~ 5-10 sec.
Same Notebook here!
The older Driver still stutters for me, but nat as much as the newer one -> only 1-20 min ~ 1-2 sec.
So i use the new driver with the old ir-immitter driver and got lesser stuttering (sync loose) as with the newer one.
Do other Devices interfere with the ir-immitter?
Have an Philips Aurea, Philips Ambisoundbar and an Cablereciver in the same room.
Watching 3d with Acer H5360.
I hope the newer driver would eliminate my sync loose, but as i written here it got more instead.
I have no idea, how to solve it, tested also with lesser range to immitter at about 0,5 meters instead 2 m...but its still there!
Hope it will be fixed soon, i like those Glasses! And i like watching 3d without beeing interrupted!
Greetings
Dark
Apparently, they works on it.
I hope it will be fixed in the next release!
Apparently, they works on it.
I hope it will be fixed in the next release!
Apparently, they works on it.
I hope it will be fixed in the next release!
Apparently, they works on it.
I hope it will be fixed in the next release!
Any news?
Any news?
Any news?
Any news?
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
http://www.nvidia.com/object/geforce-3d-vision-notebook-winvista-win7-cd-1.37-whql-driver.html
As part of the basic troubleshooting, please try reinstalling the drivers by performing the following steps to reinstall the drivers
1. Download the NVIDIA 3D Vision CD kit
2. Remove all old GeForce graphics drivers and GeForce 3D Vision drivers as outlined in the Quick Start Guide
http://www.nvidia.com/content/3dvision/docs/GeForce_3DVision_QSG_Booklet_NoBarcode_Dec08_Screen.pdf
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2304
Please let us know if the above mentioned steps have helped us to install the 3 D Vision kit successfully
Warm Regards,
Arun S
NVIDIA customer care
Sauf que le site merde depuis ce matin et que les téléchargement sont a 100 octets/sec
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
http://www.nvidia.com/object/geforce-3d-vision-notebook-winvista-win7-cd-1.37-whql-driver.html
As part of the basic troubleshooting, please try reinstalling the drivers by performing the following steps to reinstall the drivers
1. Download the NVIDIA 3D Vision CD kit
2. Remove all old GeForce graphics drivers and GeForce 3D Vision drivers as outlined in the Quick Start Guide
http://www.nvidia.com/content/3dvision/docs/GeForce_3DVision_QSG_Booklet_NoBarcode_Dec08_Screen.pdf
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2304
Please let us know if the above mentioned steps have helped us to install the 3 D Vision kit successfully
Warm Regards,
Arun S
NVIDIA customer care
Sauf que le site merde depuis ce matin et que les téléchargement sont a 100 octets/sec
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
http://www.nvidia.com/object/geforce-3d-vision-notebook-winvista-win7-cd-1.37-whql-driver.html
As part of the basic troubleshooting, please try reinstalling the drivers by performing the following steps to reinstall the drivers
1. Download the NVIDIA 3D Vision CD kit
2. Remove all old GeForce graphics drivers and GeForce 3D Vision drivers as outlined in the Quick Start Guide
http://www.nvidia.com/content/3dvision/docs/GeForce_3DVision_QSG_Booklet_NoBarcode_Dec08_Screen.pdf
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2304
Please let us know if the above mentioned steps have helped us to install the 3 D Vision kit successfully
Warm Regards,
Arun S
NVIDIA customer care
Sauf que le site merde depuis ce matin et que les téléchargement sont a 100 octets/sec
Hello Loic,
Thank you for providing the required information
Looking at the details and description provided by you the issue could be with the drivers on your system. It looks like the drivers are not getting registered on your system properly. So, I kindly request you to follow the below mentioned steps to install the latest drivers for the 3D vision:
If the current setup is 3 D Vision ready then please click on the following link to download the latest 3 D Display drivers
http://www.nvidia.com/object/geforce-3d-vision-notebook-winvista-win7-cd-1.37-whql-driver.html
As part of the basic troubleshooting, please try reinstalling the drivers by performing the following steps to reinstall the drivers
1. Download the NVIDIA 3D Vision CD kit
2. Remove all old GeForce graphics drivers and GeForce 3D Vision drivers as outlined in the Quick Start Guide
http://www.nvidia.com/content/3dvision/docs/GeForce_3DVision_QSG_Booklet_NoBarcode_Dec08_Screen.pdf
a) Please check if any of the following files are available in the Windows Control panel, please uninstall as per the order mentioned and restart the computer before starting to install the 3 D Vision kit
NVIDIA Display drivers
Stereoscopic drivers
NVIDIA Control Panel
NVIDIA PhysX
3. Unzip the NVIDIA 3D Vision CD kit to a temporary location (example: C:\NVIDIA)
Browse to the temporary location and run Launch.exe
Install the GeForce graphics driver first from the 3 D Vision installation kit, then reboot your PC
4. Browse to the temporary location and run Launch.exe again
Install the 3D Vision driver
After the 3D Vision driver is installed, the 3D Vision Setup Wizard will automatically launch and guide you through setup of your 3D Vision system
You may also click on the following link for information on the steps to install the 3 D Vision kit successfully on the computer
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2304
Please let us know if the above mentioned steps have helped us to install the 3 D Vision kit successfully
Warm Regards,
Arun S
NVIDIA customer care
Sauf que le site merde depuis ce matin et que les téléchargement sont a 100 octets/sec
i got mine working somehow.
Installed the latest driver and than reverted the USB driver to 1.34 beta CD Notebook version.
10 minutes of playing a 3d Movie with no stutter of the glasses...
Maybe the 1.36 Bet USB driver works as well, but for now i will stay on the 1.34 Version.
But this could only be a temporary Solution.
P.S. Also set the Driver setting to only devices in room, seems to produce stronger signal as if you select the other option with multiple IR devices in one room gets me more flickering...
i got mine working somehow.
Installed the latest driver and than reverted the USB driver to 1.34 beta CD Notebook version.
10 minutes of playing a 3d Movie with no stutter of the glasses...
Maybe the 1.36 Bet USB driver works as well, but for now i will stay on the 1.34 Version.
But this could only be a temporary Solution.
P.S. Also set the Driver setting to only devices in room, seems to produce stronger signal as if you select the other option with multiple IR devices in one room gets me more flickering...