Refresh rate problem with new Asus Laptop
Hi everyone! I finally replaced a desktop I built in 2008 with an ASUS ZX53VW. It runs Windows 10, has DirectX12, an NVIDIA GTX 960M 4GB, Intel Core i5-6300HQ, 16GB DDR4 (after an upgrade), and 512GB SSD. The video card only has 1 HDMI out. I have connected my laptop to my acer GN246HL with an HDMI 1.4 cable as well an the HDMI 1.4 cable with a DVI-D adapter. In both cases, my only option is 60hz. I have tried having the monitor as my primary and secondary monitor. I have used the following cables and adapters: https://www.amazon.com/gp/product/B009YCASK2/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B014I8UQJY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B00K3VWFR2/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1 I am thinking about trying the following: https://www.amazon.com/UNMCORE-Plated-DVI-D-Converter-Adapter/dp/B01D1IXTY6/ref=sr_1_2?ie=UTF8&qid=1496514996&sr=8-2&keywords=hdmi+to+dvi+dual+link+adapter At this point, I suspect it's an issue with my laptop, Windows 10, or DirectX 12. I'll appreciate any help you can get, including the following: 1. Confirmation of what the problem is. 2. Possible solutions (if any!) 3. Step by step walkthroughs for each solution. I appreciate your help! - Tim
Hi everyone! I finally replaced a desktop I built in 2008 with an ASUS ZX53VW. It runs Windows 10, has DirectX12, an NVIDIA GTX 960M 4GB, Intel Core i5-6300HQ, 16GB DDR4 (after an upgrade), and 512GB SSD. The video card only has 1 HDMI out.

I have connected my laptop to my acer GN246HL with an HDMI 1.4 cable as well an the HDMI 1.4 cable with a DVI-D adapter. In both cases, my only option is 60hz. I have tried having the monitor as my primary and secondary monitor.

I have used the following cables and adapters:


https://www.amazon.com/gp/product/B009YCASK2/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1


https://www.amazon.com/gp/product/B014I8UQJY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1


https://www.amazon.com/gp/product/B00K3VWFR2/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1


I am thinking about trying the following: https://www.amazon.com/UNMCORE-Plated-DVI-D-Converter-Adapter/dp/B01D1IXTY6/ref=sr_1_2?ie=UTF8&qid=1496514996&sr=8-2&keywords=hdmi+to+dvi+dual+link+adapter


At this point, I suspect it's an issue with my laptop, Windows 10, or DirectX 12.

I'll appreciate any help you can get, including the following:

1. Confirmation of what the problem is.

2. Possible solutions (if any!)

3. Step by step walkthroughs for each solution.

I appreciate your help!

- Tim

#1
Posted 06/03/2017 06:42 PM   
Well first of Tim, that monitor only does 120Hz via a Dual Link DVI input. HDMI matches pin for pin with a "Single Link" DVI cable. See the problem. Check this thread https://forums.geforce.com/default/topic/571045/ to see if it's even possible to get a 120Hz output from your laptop. Pay attention while reading!
Well first of Tim, that monitor only does 120Hz via a Dual Link DVI input.

HDMI matches pin for pin with a "Single Link" DVI cable.

See the problem.

Check this thread https://forums.geforce.com/default/topic/571045/ to see if it's even possible to get a 120Hz output from your laptop. Pay attention while reading!

#2
Posted 06/03/2017 06:56 PM   
Well I checked the list for your Laptop even tho it has a nVidia card does not make it 3D Compatible.. it seems you can use HDMI with 3D Vision but ONLY with Laptops that supported it.. here is the list: http://www.nvidia.com/object/3d-vision-system-requirements.html IF you had that laptop in Desktop form the HDMI would work but since the laptop you have is nopt 3D vision certified I am afraid it will probally not work no matter what adapter you buy.. I would say take the laptop back or sell it and get a Desktop PC.. You alrteady have the proper monitor just need a system that can drive it in 3D vision ..
Well I checked the list for your Laptop even tho it has a nVidia card does not make it 3D Compatible.. it seems you can use HDMI with 3D Vision but ONLY with Laptops that supported it.. here is the list:



http://www.nvidia.com/object/3d-vision-system-requirements.html




IF you had that laptop in Desktop form the HDMI would work but since the laptop you have is nopt 3D vision certified I am afraid it will probally not work no matter what adapter you buy..

I would say take the laptop back or sell it and get a Desktop PC.. You alrteady have the proper monitor just need a system that can drive it in 3D vision ..

Intel i5 7600K @ 4.8ghz / MSI Z270 SLI / Asus 1080GTX - 416.16 / Optoma HD142x Projector / 1 4'x10' Curved Screen PVC / TrackIR / HOTAS Cougar / Cougar MFD's / Track IR / NVidia 3D Vision / Win 10 64bit

#3
Posted 06/04/2017 06:10 AM   
Thanks for your help! My return window with Amazon has passed, but I was planning to save up for a desktop anyway. It's disappointing I can't do 3D, but this laptop was a temporary measure until I saved up for a pretty powerful desktop. At least I know it won't work and I don't have to keep trying!
Thanks for your help! My return window with Amazon has passed, but I was planning to save up for a desktop anyway. It's disappointing I can't do 3D, but this laptop was a temporary measure until I saved up for a pretty powerful desktop.

At least I know it won't work and I don't have to keep trying!

#4
Posted 06/04/2017 07:49 AM   
I've no idea what The_Nephilim is talking about. That list is for Laptops that came integrated with 3D capable displays and has not been updated in years. It has nothing to do with using an external monitor. Nor do I know why he is saying that you could use HDMI if it was a desktop. That monitor does not support HDMI 1.4 AFAIK and requires that you use a Dual Link DVI connection. So Mr Jennings, did you read the thread I linked? Do you have an Optimus issue? Because if not, an active adapter will work.
I've no idea what The_Nephilim is talking about. That list is for Laptops that came integrated with 3D capable displays and has not been updated in years.

It has nothing to do with using an external monitor.

Nor do I know why he is saying that you could use HDMI if it was a desktop. That monitor does not support HDMI 1.4 AFAIK and requires that you use a Dual Link DVI connection.

So Mr Jennings, did you read the thread I linked? Do you have an Optimus issue? Because if not, an active adapter will work.

#5
Posted 06/04/2017 11:09 AM   
Well I think I got it a bit confused, I was trying to find the old diagram that showed which connections can be used but can not find it.. But what I was talking about was the list I did show in the laptop connections showed a 3D HDMI Output that would be for hooking up a nVidia 3D Certified PRojector to the laptop.. I could of swore you could use HDMI if you only use 1 monitor but needed the dual link to hookup 3 but maybe I was wrong either way I am unsure now.. You may not even be able to get it working with any of that gear..
Well I think I got it a bit confused, I was trying to find the old diagram that showed which connections can be used but can not find it..

But what I was talking about was the list I did show in the laptop connections showed a 3D HDMI Output that would be for hooking up a nVidia 3D Certified PRojector to the laptop..

I could of swore you could use HDMI if you only use 1 monitor but needed the dual link to hookup 3 but maybe I was wrong either way I am unsure now..

You may not even be able to get it working with any of that gear..

Intel i5 7600K @ 4.8ghz / MSI Z270 SLI / Asus 1080GTX - 416.16 / Optoma HD142x Projector / 1 4'x10' Curved Screen PVC / TrackIR / HOTAS Cougar / Cougar MFD's / Track IR / NVidia 3D Vision / Win 10 64bit

#6
Posted 06/04/2017 07:48 PM   
No worries, not many here use Laptops. The main thing to know about a Laptop is if it uses Nvidia's Optimus battery saving technology.. If it does use Optimus, the video output for an external 3D Display "Must" be routed off of the discrete/Nvidia GPU. If the video output is coming off of the CPU, it will not work. To see if any connections are available off of the discrete Nvidia GPU, the user would have to have the PhysX driver installed and check the PhysX portion of the Nvidia Control Panel. (picture courtesy of helix's tutorial) [img]http://iforce.co.nz/i/uqlnjqj1.1q2.jpg[/img] So the best thing to do, is to refer posters like the OP to the tutorial by helifax.
No worries, not many here use Laptops.

The main thing to know about a Laptop is if it uses Nvidia's Optimus battery saving technology..

If it does use Optimus, the video output for an external 3D Display "Must" be routed off of the discrete/Nvidia GPU. If the video output is coming off of the CPU, it will not work.

To see if any connections are available off of the discrete Nvidia GPU, the user would have to have the PhysX driver installed and check the PhysX portion of the Nvidia Control Panel.

(picture courtesy of helix's tutorial)
Image

So the best thing to do, is to refer posters like the OP to the tutorial by helifax.

#7
Posted 06/04/2017 09:48 PM   
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